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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
For one, i specifically told my consultant that i didn't like lace and she continued to bring me lace... dressing rooms were tiny and there was so many people in there it was unbelievable. On top of it not once did she ask me if i wanted a veil. I mentioned it and she told me i could go put my dress back on and try some on or schedule a whole new appointment for accessories... and my consultant was going between me and 3 other groups... it is over booked and overly crowded. Not only that but my consultant measured my over a... read more
Business response:
Hello Brittany, we are very sorry to hear that you were disappointed with your experience. This is not the way we would like to our consultants to help any of our guests. Our stores are very busy around this time of year and can get very crowded. We have forwarded your feedback to our management team to ensure we can provide the best experience for all of our guests. If you are interested in returning with another stylist in store please email dbcare@dbi.com (Subject: Attn Ross A) Thank you. Ross A
This experience at David's bridal was great. I had a better experience looking for a ball gown then I did when I was looking for my wedding dress and bridesmaids dresses which is sad. But the stylist Britt was amazing when I went yesterday with my daughter, husband and dad. She was very helpful and patient.
Business response:
Hi Christina, we are thrilled to hear how pleased you were with the service Britt at our Clackamas store provided you during your recent visit. Thank you so much for taking the time to share your memorable experience with us. Best wishes, Jessica H.
I found my dress. However when I first got there they were crazy busy and wasn't getting very good service. If it wasn't for the family and friends I would have walked out without a dress though. The consultant seemed a little hungover or something. She didn't seem interested in helping us too much.
Business response:
Hello Jana, We are so sorry to fall short in providing you with a full five star experience during your visit with us. We would love the chance to assist you further, and ensure your future visits are more enjoyable. Congratulations on finding your perfect dress! We are so happy you were able to find your dream dress! Thank you so much for sharing your feedback with us! Best Wishes, Jill K (dbcares@dbi.com)
Shout out to Erin for her great customer service. She made sure I weighed all my options. By the way, I did find "that one".
Business response:
Hi A'Michelle, congratulations on finding the perfect dress for your big day, how exciting! We couldn't be happier to hear how Erin exceeded your expectations during your recent visit to our Monroe store! Thank you so much for taking the time to share your exceptional and memorable experience with us. Best Wishes, Christine G.
The sales person Danny was great, but the store its self is what I had a problem with. 1 they didn't have dresses in my daughter size to try on. They were either way to big. (20) or way too small (12) nothing in between, therefore she really could not get a real feel for how the dress would fit her body type. 2 as for the bridesmaid. Dresses the lead time for a dress is close to 6 months. Very unacceptable and then to help pick out a color (tickle pink) you have no dresses in that color and none will be in the store nor ca... read more
Business response:
Hello Tonja, thank you for taking the time to share how great Danny was in helping your daughter find the perfect dress for her special day. We are very sorry to hear that you were not happy with the section and sizes of dresses we had to offer in our Tyler store. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to talk with us further about this, please send us an email to dbcares@dbi.com with the store location and ATTN Jessica H in the su... read more
I was there yesterday and felt a little rushed myself. They need to ask a few questions before they begin ruffling through clothing. Getting married is a personal moment/time in anyone's life and should be treated as such. Another issue is the selection online vs in store. I don't have time to order and return, so if I dont like what ive ordered my experience yesterday will make me go somewhere else.
Business response:
Hello Danielle, we would like to take the time to apologize that you did not have a positive experience during your recent visit to our Brookfield location. Our number one focus is our guests, and we apologize if this is not what you experienced during your visit. We appreciate you bringing this to our attention, and we will be sure to let our management team know so that we can re-evaluate our current staff capacity. Thank you, Cierra S.
Nothing special. Very busy. Overbooked. Poor lighting in dressing area.
Business response:
Hello Jennifer, thank you for providing your feedback. We will be sure to forward your concerns to our team to ensure better service in the future. If you need any additional assistance, please email us at DBCares@dbi.com (Attn:BrittianyD.) Thank you
So many dresses to try on. My consultant was going between myself and another lady but was really helpful. I wish there was more dresses for my bridesmaids to try on.
Business response:
Hi Lizzie, thank you so much for sharing. We are thrilled we were able to help you with our collection. Congratulations on your engagement and best wishes. Ross A.
We went in to help my sister-in-law find a wedding dress and to help my niece find a bridesmaids dress. The girl assigned to us was not very helpful. My other sister-in-law and I went on our own to look for dresses. When the bride was in trying on any dresses that we found, her niece helped her in the dressing room. We found a dress for my niece but they did not have the dress color in her size. They said the color has been discontinued, but they found the dress somewhere in her size in the color she wanted, but she... read more
Business response:
Hello Nacny. We would like to apologize for any frustrations you had on your recent visit to our store. We would like to look further into your situation to see if we can assist in finding a solution for you. Please email us at DBcares@dbi.com (attn: April B ) with your information as well as more details so that we can do so. Thank you, Steven E
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,542 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.