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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
RecommendedWhat a great experience with David's Bridal. The staff we all wonderful. Super friendly and very helpful. They helped me find my dream dress in just minutes. I would highly recommend this shop!
Business response:
Hi Jasmine! We are thrilled to see that you were provided with a great experience, if you need anything in the future please do not hesitate to reach out! Best wishes, Steven E.
Found my dress here after 7 other trips to different stores!! Definetly worth the 2 hr drive :D
Business response:
Hi Heather, We are thrilled to see that you were provided with a great experience, if you need anything in the future please do not hesitate to reach out! Best wishes, Steven E.
Very disappointed in this location. I'm in the beginning stages of wedding dress shopping (so excited!), but unfortunately felt "pushed to the side" by these employees not once, but twice. First, I went with my mom on a Wednesday. We walked in & were greeted by the front desk employee. She asked what we were in for (told her wedding dresses) & she proceeded to ask if I was registered yet. She then went on to say that she could register me right there & that she could get us an associate to help us look at dresses & help put... read more
Business response:
Hello Jenn, thank you for taking the time to provide a review of your visit. This is not the type of service we expect to provide for any of our guests. This is very concerning to us and we will be forwarding your feedback to our management team for further action. If you would like to discuss this issue in greater detail please email us at dbcares@dbi.com (Subject: Attn Ross A). Have a great time at your event and hope to hear from you soon. Ross A.
We were not informed of having to share the attendant and she very rude in a statement she made.
Business response:
Hello Sandra, we apologize that you did not receive the full attention that you deserved. As we go into our busy season, we do our best to accommodate all of our guests. Please allow us the chance to restore your trust in our store. We would love to set you up with a comeback appointment so you can get the attention that you deserve. If you are interesting in setting up another appointment or discussing your issues further feel free to email us at dbcares@dbi.com (ATTN Steven E) Thank you, Steven E.
I told the sales lady that I was not going to purchase today .....I needed my daughter to come see the mother of the bride dress....she asked me what I want... set me up with some dresses....I was alone, had no other people with me and I never saw her again....had other customers zip me up and take pictures for me and then got dressed, went and picked out a few more dresses...did the same thing.....never saw her again...so I like that they did not bother me or were pushy....but she could of checked in on me.....I walked out ... read more
Business response:
Hello Lisa, I apologize that you did not receive the full attention that you deserved. As we go into our busy season, we do our best to accommodate all of our guests. Please allow us the chance to restore your trust in our store. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn. Cierra S) Thank you, Cierra S.
Business response:
Hello Charlene, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience in store. If you are interested in providing more details please email our corporate address dbcares@dbi.com (Subject: Attn Ross A) Best wishes. Ross A
We scheduled an appointment for 2p and they scheduled or took on a Bridal party fitting at the same time and the rep chose to assist the Bridal party more. She was more attentive to them and when we asked for help she seemed like it was an inconvenience. We shopped at the Davids Bridal near Charlotte a few years ago and they were amazing. I will NEVER step foot in the one in Mayfair again and will not recommend this location. As I type this a coworker said her experience was similar and said she doesn't recommend this locat... read more
Business response:
Hello Jennifer, I would like to take the time to apologize for your recent experience at our store. During our busy season our stores can have a party like atmosphere due to the high volume of customers that arrive. Even while busy we want to provide all of our guest with the ?once in a lifetime? experience that they deserve. We will be sure to share your experience with our team to help to make sure all of our guests have a great experience. We would like to thank you for taking the time to provide us with your feedback. Yo... read more
This place is very unprofessional. I am the bride and I took my bridesmaids to find dresses. It was still early so they picked out their dresses and sizes. The ladies said they would keep our information so that when we were ready to purchase it would be a simple transaction. Well that was not the case. My girls went back to pay for their dresses and NOONE's information was saved. So basically because we did not pay THAT day, they simply trashed our information as we were not going to pay. Thanks for making my experience and... read more
Business response:
Hello Ashley, thank you for taking the time to provide a review of your visit. This is not the type of service we expect to provide for any of our guests. This is very concerning to us and we will be forwarding your feedback to our management team for further action. If you would like to discuss this issue in greater detail please email us at dbcares@dbi.com (Subject: Attn Ross A). Have a great time at your event and hope to hear from you soon. Ross A.
The guy who was helping me was very unenthusiastic. Yeah I get that this is your job and you see this several times a day. However this is MY MOMENT! He wasn't much of a sales person, wasn't very knowledgeable about the dresses and just seemed all around disinterested. Didn't care to offer much in the way of accessories. I too work in customer service and even if I'm doing the same thing everyday I still give a customized and personalized experience. If the bride is not happy you better believe we will not be getting the b... read more
Business response:
Betty, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback in training to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another opportunity or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn April B City/Store Location). Best wishes. April B.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,542 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.