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About David's Bridal Founded as a neighborhood bridal salon in Fort Lauderdale, Florida, in 1950, David's Bridal is now an international wedding dress destination with more than 330 stores throughout the United States, Canada, Mexico, and the United Kingdom. Along the way, we've stayed true to our guiding principle that each bride deserves the wedding of her dreams. We know a bit about making dreams come true: In fact, one in three brides in the United States purchases her dress from David's Bridal. We wouldn't be where we... read more
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:30 a.m. to 7:30 p.m. | |
Tue | 10:30 a.m. to 7:30 p.m. | |
Wed | 10:30 a.m. to 7:30 p.m. | |
Thu | 10:30 a.m. to 7:30 p.m. | |
Fri | 10:30 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:30 a.m. to 6:00 p.m. |
I went here yesterday to find my wedding dress . The experience was ok, but the shop was a bit chaotic. The line to checkout took forever because it was an bit unorganized. I also saw other customers being offered special things like a shutterfly gift card. There was one rung up on my receipt but it was never offered to me. I also wasn't told whether I would get a garment bag with my dress or anything . My cashier seemed as if she was ready to break and was kind of rushing through my closing out where the lady before me was ... read more
Not very pleased. I received a phone call my dress was ready for pickup. I went to my alteration appt. Sat there for 20 minutes for them to tell me my dress haven't even arrived. I was told that they tried to call me the day before and received a busy signal. How do you get a busy signal on a cell phone? I'm not sure. Never heard that one before. I was fairly upset when I left. You'd think if they couldn't get through on the phone (for whatever reason) you would try the next day, you know? The day of my appt. which I had sch... read more
I would prefer to give NO stars, but that isn't an option. I casually walked into David's Bridal today. I did not have an appointment, as I was just casually & completely unexpectedly in the area with some time to kill between meetings. It was a busy place, but not terribly so. I walked past more than a dozen employees, possibly close to two dozen. I wandered the entire store, looked at shoes, wedding gowns, dresses, & veils. I spent more than 20 minutes in the store. Not once was I greeted. Not once was I asked if I had an... read more
Awful service... they didn't even no how to measure us correctly... just an all around bad experience..
The ladies in alterations were very nice, I wish they would give you more information regarding alterations prices. They dont price alterations prices any where. When making my appointment originally I asked how much I should budget and was told by the sales staff $200 - $250 so I did. They basically took me in the fitting rooms, got me in my dress and pinned and marked my dress on where we needed to make changes. It was after this that I found out my alterations were around $400 which is roughly the same price I paid for th... read more
Such an unprofessional environment! I went in today to check some bridesmaid dresses that I found online. A few associates made eye contact with me and did not even ask to assist me or asked if I needed help. They were pacing back and forth not assisting anyone else and continued to make eye contact, but still did not acknowledge that I was in the store! I can see from recent reviews, I am not the only one who experienced such unprofessionalism and lack of customer service! Absolutely ridiculous!
I am in my best friend's wedding and we came to David's Bridal for the bridesmaids dresses only. We had such an awful experience here from the moment we checked in until the moment we walked out the door. I'm really glad the lady who helped us urged me to buy my dress that day because it was going to take "14 weeks to come in". I just got my email today that my dress is ready to be picked up.... it's been 6 days since the appointment. "Shit show" describes this business really well.... there isn't a single positive thing... read more
VERY POOR customer service. Poor attention to detail. Too focused on "making a sale". Spelled my daughters name wrong. Pulled all of the wrong style dresses even after looking at photos.
David's Bridal Corporate Office has a 4.7 star rating with 983,374 reviews.
David's Bridal Corporate Office is closed now. It will open at 10:30 a.m.