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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
We had a nice time at David's Bridal yesterday. Our hostess was Alexa she was very lovely and sweet and she knew her job well. The only thing that we didn't like about David's Bridal is that they claimed they could not hold dresses on the weekends if they can hold them there in the week which is retarded!!! David's Bridal also claim that they cannot layaway dresses!!
Business response:
Hello Tieanna, thank you for your feedback. We are so sorry to hear that you are unhappy with our services. If you would like to discuss this further please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you.
I had 2 appointments this weekend for bridesmaid and bridal and the experience and service was horrible! The lady at the check in booth was extremely rude and come to find out she never even checked me in cause I got an email about missing my appointment when I was there for over 3 hours! I was then assigned to Shae for both appointments. They tried to put 5 girls in one room and she only checked on us once during the bridesmaid appointment. When it came time to my bridal appointment she would allow my bridesmaids to look at... read more
Business response:
Hello Ashley, thank you for sharing your feedback. We are very sorry to hear that your trip to our Nashua store was less than satisfactory. We will be sure to share you comments with our management team. While we are sadden to hear of your first experience we are ecstatic to hear that you had an amazing vast to our Portland location. Thank you for taking the time to provide us with your feedback. If you may need any further assistance do not hesitate to reach out to us again. Thank you, Cierra S.
Awful! We were a large bridal party who called ahead for an appointment. I found the store to be extremely busy, and our bridal guide was not helpful. She wasn't sure what she was doing, and did it try to understand what the bride was picturing. We found the dresses we wanted to try on by ourselves. Mostly I was disappointed in how she reacted to my needing a bigger size, it was almost as if she had never met an overweight person before! Instead of confronting me about my personal sizing issues, she whispered to the bride in... read more
Business response:
Hello Ashlee, we would like to take the time to apologize for the service you experience on you recent visit to our store. We at David's Bridal are committed to providing our customers with exceptional customer service. I hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com with ATTN Ciara D in the subject line. I will be sure t... read more
Did not have a good experience here. Went to try on dresses lady told me if I did not like there dresses then to go to another bridal shop. Went to the Tulsa David's bridal and found the dress and they were amazing.
Business response:
Hi Hollie, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to talk with us further about this, please send us an email to dbcares@dbi.com with the store location and ATTN Jessica H in the subject line. Thank you, Jessica H.
I had an appointment this morning in fact i had 2 one for myself and one for my 2 daughters. We went in and the ladies at the front were very nice. They pointed us in the direction of the type of dresses i was looking for and told me my stylist would call me in just a bit. After about 7 minutes my stylist came around the corner i explained to her what i was looking for at that poijt she was turned off and was very short. She left me in the dresses for 10 minutes while she helped her other bride. I picked out 3 dresses. I ... read more
Business response:
Hi Robert, we are so sorry to hear that our stylist disappointed you during your recent visit to our Sacramento store. Thank you so much for taking the time to share this feedback with us, so that we can improve on the service we offer. If you would be willing to give us another chance or would like to discuss this issue further, please email us at dbcares@dbi.com (Subject: Attn Steven E.). Best wishes, Steven E.
Upon arriving there were people already waiting for a consultant! When we signed in it still took 20 minutes for her to meet up with us. We gave her a price point and first thing she found dresses way over our budget. Also very unorganized and dirty. We did find a dress but would never go back.
Business response:
Hi Cindy, we are so sorry to hear that our team disappointed you during your recent visit to our San Jose store. Thank you so much for taking the time to share this feedback with us, so that we can improve on the service we offer. Best wishes, Steven E.
I had an appointment this morning in fact i had 2 one for myself and one for my 2 daughters. We went in and the ladies at the front were very nice. They pointed us in the direction of the type of dresses i was looking for and told me my stylist would call me in just a bit. After about 7 minutes my stylist came around the corner i explained to her what i was looking for at that poijt she was turned off and was very short. She left me in the dresses for 10 minutes while she helped her other bride. I picked out 3 dresses. I ... read more
Business response:
Hi Robert, we are so sorry to hear that our stylist disappointed you during your recent visit to our Sacramento store. Thank you so much for taking the time to share this feedback with us, so that we can improve on the service we offer. If you would be willing to give us another chance or would like to discuss this issue further, please email us at dbcares@dbi.com (Subject: Attn Steven E.). Best wishes, Steven E.
Dear David's Bridal I was in your London Branch on Friday to pick up my wedding dress. I was super excited. I love my dress and beyond exited for my special day in October. I walked into the store and greeted by a young girl was short with me. She brought my dress from the back and pretty much handed it to me and said "have a nice night". I feel that I should have been offered a change room to try it on too see if it fit/length was okay since I'm almost 6ft tall. Then I was brought back to the change room reluctantly and ... read more
Business response:
Hello Miranda, We are so sorry for falling short in providing you with a full five star experience. We would love to assist you further, if you would like to provide us with additional contact information. (dbcares@dbi.com, Attn: Jill K - London) Warmest Regards, Jill K
Worse customer service! Will NEVER go to this location again...after telling my sister her appointment was over when in fact she had another 45 mins and we were picking her dresses NOT the sales associate we decided to leave the dresses and leave the store! Every time my sister asked if there was any other dresses besides the 3 she brought the response would be..."well I'm not sure what your looking for" WTF???? What a joke! Save your self the time and go somewhere else!
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,542 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.