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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Awful experience! I'm on my 4th, AND FINAL, unnecessary visit to this horrible store! The first visit the stylist gave me incorrect information about the alterations that I could have done . . . so on my first fitting (2nd visit) I had to awkwardly/half naked explain to the 2 seamstress and the alterations manager what the stylist told me. That lead to multiple calls to the corporate office to and they finally agreed to uphold what they originally said they do. Flash forward to visit number 3 - a very sweet woman named Ne... read more
Business response:
Hello Danielle, on behalf of David's Bridal I would like to apologize for your recent visit. At David's Bridal we strive to give all of our guest memorable experience and we are disappointed that we did not do that for you. We appreciate you taking the time to share your feedback with us. We will be sure to share your experience with our management team. Thank you, Cierra S..
Business response:
Hello Nicole, thank you so much for sharing your star rating, we are so sorry that we could not provide you with a full 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com with ATTN Cierra S. Thank you, Cierra S.
I went for a fitting yesterday and my experience could've been better. My stylist kept bringing me dresses that I wasn't pleased with but she was dedicated to find a dress that affordable yet i didnt try on the proper attire for my fitting. Madison location is too small for amount of appointments they take. Also, I wasn't informed about different options I can take when paying for the dress.
Business response:
Hello Kawahna, we are deeply sorry that your recent experience with us was less than satisfactory. We at David?s Bridal are committed to finding the perfect dress to complete your special day. Our stylists are trained to provide our customers with every option that may fit their vision. That being said, we would never want to offend our guests. We hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us, perhaps at one of our other locations as we would love to provid... read more
Not the best service. Place was definitely over booked. My maid of honor had to figure out her size, never measured. We had to pull dresses from rack. No one helped. I bought my wedding gown and two daughters junior bridesmaids dresses at your Wilkes Barre PA location where service was great. Drive 6 hour round trip to your store to share the experience with my maid of honor. So disappointed.
Business response:
Hello Noel. we would like to take the time to apologize for the lack of service you experience on your last visit. During our busy season our stores can have a party like atmosphere due to the high volume of customers that arrive. Even while busy we want to provide all of our guest with the ?once in a lifetime? experience that they deserve. We will be sure to share your experience with our team to help to make sure all of our guests have a great experience. We would like to thank you for taking the time to provide us with y... read more
Went in thinking we have a person helping us for this special day for my daughter. We were never told when we made the appointment that if it's a Saturday they have several people at once. Glad I will not have to come back.
Business response:
Hello Tina, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. Our stores can be very busy around this time of year. We will be sending this feedback to our store managers to ensure we work toward a solution. We would really like you to return for a better experience for your daughter. If you are interested in a return visit please email us at dbcares@dbi.com (Subject: Attn Ross A). Best wishes. Ross A.
Business response:
Hello Amanda, thank you so much for sharing your star rating, we are so sorry that we could not provide you with a full 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com with ATTN Ciara D . Thank you, Cierra S
Worst experience ever. I called and they told me I don't need an appointment to try on bridesmaids dresses with my bridal party. Got there and had to wait over an hour to try on 5 dresses. The consultant had my small group (3 people) and one other group. We never saw her. She was no help and extremely rude to us. We had to go and search for other dresses and sizes. They tried to rush us into making a decision on dresses that were extremely overpriced and all had to be altered. The alterations cost more than the dress!!!! Th... read more
Business response:
Hello Abbey, thank you for taking the time to share your feedback. We deeply apologize that you are unhappy with our services during your recent visit. Shopping at our store should be special moment and we?re disappointed that your visit fell short of your expectations. We understand that you found your gown at another location, however if we can assist you with anything further please let us know. Best, Cierra S.
I had a bad experience afterni visited the Raleigh Store. I made the appointment online for the whole bridal party which i thought included me. Well it didnt. We still found a bridesmaid dress. We had time left over so we started looking for a bridal gown. I was told by the manager that i couldnt look at dress because i couldn't try them on because i didnt have a consultant. I left not knowing what i was going to do. A week later I made an appointment at another the store in Greenville. My consultant was great. I ordered my... read more
Business response:
Hello Telisa, we would like to take the time to apologize for your recent visit to our store. It is our mission to give our customers the "once in a lifetime" experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. Thank you for taking the time to provide us with your feedback. If you may need any further assistance do not hesitate to reach out to us again. Thank you, Cierra S.
I'm sorry to say that we didn't care much at all for our experience. We have much closer shops to our home but have heard this was the place to go, I'll start by saying my daughter isn't getting married until June 2019 and maybe this is why Eileen wasn't the greatest person to deal with...knowing she wasn't getting a "sale". We went to see what style we thought she would look best in...I wanted yesterday to be so special for my daughter...my only daughter... and it turned out to be a not so good day. We were very rushed and... read more
Business response:
Hi DaleAnn, we are so sorry to hear that our team disappointed you during your recent visit to our Altoona store. Thank you so much for taking the time to share this feedback with us, so that we can improve on the service we offer. If you would be willing to give us another chance or would like to discuss this issue further, please email us at dbcares@dbi.com (Subject: Attn April B.). Best wishes, Steven E.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,542 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.