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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
This place sucks, I'm so glad I didn't get my wedding dress there but unfortunately I did take my bridesmaids there and I feel so bad for them. From start to finish the experience has been stressful. Our first appointment for trying things on we were rushed through and when we finally picked out what we want and got dressed the fitting lady comes back and says my sister can't get hers because we have to give them 6 months for it then the dresses that we did get came in in like two weeks and they were literally see through � ... read more
Business response:
Hello Kerry, we are so sorry to hear that you feel this way. This is certainly not the service we expect to provide for any of our customers and we are so sorry that was what you received. We would be happy to speak with you further. Please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you
This place is a disaster. Staff less than friendly, barely competent. I'm still getting letters that my bridal party needs to pick up dresses when they all have dresses in hand. They don't make you feel like you are shopping for the best day of your life.
Business response:
Hello Larisa, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn. CiaraD) Thank you.
I was disappointed in what they had to show us. What is the point of picking favorites on line if they are not going to show you anything like what you choose.
They were not attentive and rushed us through the whole experience when bridesmaids tried their dresses on. Then proceeded to order the wrong dresses. One bridesmaid was never made aware that her correct dress was in. Mine was ordered in the wrong size. All we got was a "sorry this happened" that's it. I've been in mgmt for quite sometime in retail and that's the worst customer experience I've ever had. Never again and will absolutely never recommend anyone!!
Business response:
Hello Jess, we deeply apologize for these inconveniences. We understand your frustrations and would be happy to discuss this further if you would like. Please email us at DBCares@dbi.com (Attn:BrittianyD). Thank you
The price of my alterations was the same as the price of my dress. That's absolutely crazy! It was all because they ordered a size larger than the size I tried on , which fit me perfectly. Was that done on purpose to increase the sale?
Business response:
Hello Gail, I can assure you that that was not done on purpose to make a sale. I would like to take the time to apologize for the frustration we have caused. We will be sure to share your feedback with our management team. Thank you for taking the time to provide us with your feedback. If you may need any further assistance do not hesitate to reach out to us again. Thank you, Cierra S.
Awful experience. My bridesmaids were rushed and treated terribly. Was treated more like a fast food service than a "dream" experience. I was misinformed by 3 different people about a color. When discussing with the manager, she had nothing to offer for poor service and the wrong colors of a dress. All the manager said to me was "I don't know what you want me to do. Tell me what I can do." I will never recommend David's bridal (Ashwaubenon) to any of my bride friends.
Business response:
Hello Kaitlyn, We apologize to fall short in providing you with a full five star experience during your visit with us. we would love the chance to improve this special time in your life. It would be a pleasure to assist you in finding the styles and colors you would love to have on all your girls. We would be honored to assist you further, if you would like to provide us with additional contact information and the best time to reach out to you. (dbcares@dbi.com, Attn: April B. - Green Bay) Warmest Regards, Jill K
Two years ago my oldest daughter purchased her wedding dress at the David's Bridal in Monroeville, PA. The experience was wonderful with such delightful and helpful staff. My sister-in-law purchased her wedding dress last year at the David's Bridal in OH and also had a great experience with very friendly staff. My middle daughter is getting married in October of this year so we of course decided to go to David's Bridal for our wedding needs, based on prior experience. We chose David's Bridal at Robinson Town Center becau... read more
Business response:
Hello Kristy. We are deeply sorry to hear that your recent visit left you feeling uncertain. We at David's Bridal strive to create a wonderful experience for all of our guests and we did not live up to that standard for you. We would love to have you back for a more personal experience. If you would like to do so, please email us at Dbcares@dbi.com (attn: April B) so we can set up a comeback appointment for you. Thank you, April B.
Business response:
Hello Socorro, thank you for your rating. We are so sorry to see that we were not able to provide you with a 5 star experience. Please email us at DBCares@dbi.com (Attn.Steven E) with more information on how we can better assist you. Thank you Steven E.
I stopped in David's Bridal to look at some of the dresses I favorited online and possibly set up an appointment to try them on. I walked in and the 3 women standing in front of the door didn't even acknowledge me even though the store was practically empty. I walked by at least 3 employees not assisting customers and not one even said hi or asked if they could help me. I walked through the entire store and didn't get so much as a "hello". You would think if these people make a living selling dresses they would be all over y... read more
Business response:
Hello Carrie, I would like to take the time to apologize on behalf of David's Bridal for the service you received on your last visit. At David's Bridal we strive to give all of our guest memorable experience and we are disappointed that we did not do that for you. We will be sure to share your experience with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Cierra S.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,562 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.