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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I went today to pick up my wedding dress, a day that is suppose to be happy and exciting to actually try on your dress in you actual size. Unfortunately that was not the case, I made an appointment so I could have someone assist me as I wanted to try on a second dress for the reception. This person that was suppose to be helping me was nowhere to be found. So I tried on 6 dresses without having Any help clip me in, tried on my wedding dress again without having anyone clip me in, then when I was changed back into my cloth... read more
Business response:
Hello Tammie. We cannot apologize enough for the service you received during your experience with David's Bridal. Our goal as a company is to provide exemplary service to all of our guests and it hurts us when we hear that we did not accomplish that. Thank you for sharing your feedback. We will be sure to address this with our team. Thank you, Jill K.
Kellie was so awesome and so helpful! We absolutely loved her!
Business response:
Hello Krystine, we are so excited to hear how helpful Kellie was during your visit to our Monroe location. Thank you for taking the time to provide us with your feedback. If you need any assistance in the future or if you would like to tell us more, please send us an email to dbcares@dbi.com. Thank you, Christine G
Worse service, was ready to buy decided to walked off instead
Business response:
Hi Rosy, we are so sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine G. ? (Insert City/Store Location)). Thank you, Christine G.
Customer service was terrible. We arrived with an appointment. They didn't have the time right. Then the dress was "somewhere around here" and when we walked in the lady didn't even acknowledge us. She was on the phone but I wave or a gesture to acknowledge us would have helped. So then I tracked someone down. I wasn't sure who worked there and who was browsing the racks but eventually I found an employee. This was my first visit to the Saginaw location. I've been to the flint location several times and even on a ... read more
Business response:
Hello Tamara. We would like to apologize that you did not receive the attention that you should have on your recent visit. Despite it being our busy season, we strive to give all of our guests a quality experience and it does not sound like we accomplished that for you. We would love another opportunity to give you the service you deserve. Please email us at Dbcares@dbi.com (attn: Ross A) so we can set you up with a more personal appointment. Thank you, Ross A.
Rude employees!!!! Always seem to have an attitude and are so out out to help.
Business response:
Hello Jordan, we are sorry to hear that your experience with us fell short of your expectations and that our staff did not seem attentive. We would love for you to come back and visit us, perhaps at a different location, so that we can provide you with the time and attention that you deserve! Should you decide to schedule an appointment, or if you would like to provide us with any additional details about your experience, please send us an e-mail at: dbcares@dbi.com (Subject: Attn: Steven E. ? (Insert City/Store Location)). ... read more
Real Bad customer service and nonfriendly personal.
Business response:
Hello Romeo, We are so sorry that were not able to provide you with a full 5 star experience, and will be using your feedback to ensure we do not fall short of exceptional service in the future. If you may need any further assistance do not hesitate to reach out to us again. Thank you, April B.
If you don't seem interested in purchasing a dress that very day .you seem useless to them and unimportant .
Business response:
Hello Missy, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn. Cierra S) Thank you.
Never in my life would I expect to be in a store with a bride looking for her dream dress to be watching her heart breaking with every dress she tried on. The girl helping her hated her job or just did not know what customer service was. She told the bride that dresses were out of her price range and she shouldn't try them on even after we advised her that price was not an issue. After several unsuccessful attempts at dresses the bride was in tears. This is not how a dress session is supposed to go. It is supposed to be... read more
Business response:
Hello Michelle. We cannot apologize enough for the service you received during your experience with David's Bridal. Our goal as a company is to provide exemplary service to all of our guests and it hurts us when we hear that we did not accomplish that. Thank you for sharing your feedback. We will be sure to address this with our team. Thank you, April B.
My experience at David's Bridal was okay- definitely could have been better but also could have been worse. First off we were given one hour for 7 girls to find dresses- already a very hard task. Our stylist spent about 20-25 minutes taking my bridesmaids measurements and grabbing one dress for each of them to try on. The first dresses were a definite no- and that is when we found out we only had 25 minutes left for our appointment. I was running around grabbing the dresses for my girls while the stylist was off doing other ... read more
Business response:
Hello Ashley, We are so sorry for the confusion on our part. We would love to improve your experience with us and make this special time for you and your girls more exciting. If you would like to email us at dbcares@dbi.com, Attn: Jill K - Cambridge, with your contact information so we can personally assist you. Warmest Regards, Jill K
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,562 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.