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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Whatever you do never shop at David's Bridal in North Attleboro !!! Every single person I've spoke to over the past two months has a different story ! My bridesmaids dresses were ordered wrong- completely wrong style , last name spelt wrong on first order so not now I have two separate orders for 3 dresses which have two different last names and two different wedding dates since they got the wrong too!!!!! One of my dresses is parfait color and they told me when I bought it they were no swatches available at the time becau... read more
Business response:
Hello Kelsey, on behalf of David's Bridal I would like to apologize for the inconvenience you experienced with our store. We value our customers and are committed to making every experience a positive one.If you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Cierra S. ? City/Store Location). Thank you, Cierra S.
Business response:
Hi Ruane, thank you so much for your star rating! We are thrilled to see that you had a great experience with us! If you need any assistance in the future or would like to tell us more, please send us an email to dbcares@dbi.com (Attn: Marquita). Thank you, Marquita D.
When we arrived at David's Bridal it was so hectic too many people in such a small place , I didn't feel we got greeted very well . The set up they have to look at dresses was so unorganized , the lady who was assigned to us didn't seem like she was having a good day and we could definitely tell. In the dressing room she was very quiet and wasn't even asking questions about the dress or my wedding. I point at a dress I like and she immediately says you don't want that one it's 1300 that to me was assuming that we could not a... read more
Business response:
Hello April, we sincerely apologize that your experience with us was less than satisfactory. We are working with the store to construct a better means of assistance with our appointments as we want to make sure that each customer receives the designated time that they deserve. We want to thank you for taking the time to provide us with this feedback as It allows us re-evaluate current procedures so that we can make the proper adjustments to ensure better customer service for the future. Glad you were able to find the gown th... read more
I researched on your website and picked 5 favorites. Made an appointment at the local David's Bridal. Reception was very pleasant and since I was looking for a Mother of Groom dress I was told to go to the back wall. I was told someone would be with me shortly. Almost a half hour later I went to reception and told them no one came to help. They found some immediately and she went back with me. The 5 favorites were not there. She said there was nothing in stock that would fit my criteria. I didn't think finding a dress ... read more
Business response:
Hello Rona, we would like to apologize on Behalf of David's Bridal for the frustrations we have caused you on your recent visit to our store. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn Cierra S.). Best wishes, Cierra S.
The person that helped me find a gown was great but they had her booked back to back and they asked me how many people were coming with me which was 5 they only had two chairs for my bridal party their rooms where you try on dress are way to small and to close
Business response:
Hello Stephanie, we are very sorry to hear that you were disappointed with your experience. This feedback will be sent to our management team to ensure our service is fit for all of our guests. We apologize our consultant didn?t provide you with the full attention you deserve. We will utilize this feedback as training for our stylist. We would love for you to return for a better experience. If you are interested in returning or have any questions please email dbcares@dbi.com (Subject Attn. RossA). Congratulations and b... read more
Kept sending me appointment reminders for appointments I never made. Couldn't find my mom's outfit that was ready to be picked up. they told me it was damaged even, though it was fine 3 days before. then told me it will take over a month to get a new one. I smell some BS! Alterations are outrageously priced. I will not be going back once I get my dress back. Also very irritated that they never asked my budget for a wedding dress when I was trying them on. They put me in a 1,500 dollar dress when I had no intention of spendi... read more
Business response:
Hello Stacy, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn April B City/Store Location). Best wishes. April B.
I was on time for my appointment. I had to wait over 15 minutes for my consultant then was told she would be sharing her time between myself and another bride! Unacceptable and very unprofessional! Several dresses were selected by members of my party for which I tried on all of them before my consultant ever offered a corset/bra or spanx (it was obvious to see I am a plus size bride). My consultant made several remarks letting everyone in my party know that she was a dictator and even referenced that all will comply! REALLY!... read more
Business response:
Hello Sharon. We would like to take this opportunity to apologize for your experience. While we do sometimes need to have our stylists work with more than one guest at a time, we strive to give everyone the attention and focus that they deserve. We are saddened to hear that your consultant was not able to do that for you. We would love to have you back for a better experience. If you would like to do so, please email us at Dbcares@dbi.com (attn: Ellice) so we can set up a comeback appointment for you. Thank you, Ellice J.
Not a great experience bridesmaid dress shopping. There were people running around everywhere, nobody knew who they were helping and we didn't have very good guidance. Ended up leaving and getting bridesmaid dresses elsewhere.
Business response:
Hello Ariana. I am deeply sorry for the less then quality service you received on your visit. Our top priority is to ensure that all of our guests are well taken care of and it does not sound as though we accomplished that. I will be sure to pass along your feedback so that our team can grow from it. Thank you, Jessica H.
I have gone with two of my bridesmaids and the first visit I pulled all of the dresses helped her into all the dress as she walked around looking for her clipboard that she kept loosing and talking about her cat as I was doing her job and the second time we went for my second bridesmaid she pulled one dress in two different sizes then disappeared. Never to be seen again. So once again I was the one pulling dresses and doing the job of the consultant!
Business response:
Hello Chantelle, on behalf of David's Bridal I would like to apologize for your recent visit. At David's Bridal we strive to give all of our guest memorable experience and we are disappointed that we did not do that for you. We appreciate you taking the time to share your feedback with us. We will be sure to share your experience with our management team. Thank you, Cierra S..
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,485 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.