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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I've yet to have a great experience with them. When I went their with two of my bridesmaids, the girl that was assigned came over and then never saw her again until we wanted to put their sizes in the system, and stayed with other people the whole time (they weren't busy). I had to help them myself and one had to go on the floor with a dress still on cause no one was there to get her a different size; I ordered a bra and bottom underskirt thing there, tried them on and everything and the bra came back a size to big. Went to ... read more
Business response:
Hello Dakota, thank you for sharing your experience. We are committed to providing every guest with exceptional customer service, and we did not live up to that standard for you. We will be sure to address this with our team to ensure this does not happen again. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Cierra S. ? City/Store Location). Thank you, Cierra S.
I am a previous employee of David's Bridal in Indianapolis. They as a store and as a corporate company have not been able to explain to me where my W2 is. I have called the store and called corporate three times now and I am either told I will be called back and wait three days to hear anything or I am sent to a payroll voicemail. As large as his company is, one would think that SOMEONE working within it could kindly and quickly answer my question. I get mail from corporate all the time, still thinking I am an employee with ... read more
Business response:
Hello Ari, We are so sorry to hear that you have been waiting so long for your return. Please email us at dbcares@dbi.com, add a subject as : Attn: Jill K. It would be an honor to help personally assist you. Thank you, Jill K.
Business response:
Hi Lindsey, we are so sorry to see that our team did not provide you with 5 star service. We certainly would like to know where we could have improved, can you please send us an email to dbcares@dbi.com with the store location & ATTN Jessica H in the subject line so that we may talk with you further about this? Thank you, Jessica H.
Business response:
Hello Ashley, We would like to apologize for falling short in providing you with a full five star experience. It would be an honor to help improve your most recent visit for you. (dbcares@dbi.com ATTN: Jill K) It would be an honor to help assist you further. Thank you, Jill K.
Not friendly. Don't care about the bride or what she likes or wants. They just want to sell dresses.
Business response:
Hello Mary, We are terribly sorry for the less than rewarding experience you encountered during your visit with us. We value your feedback and would love the chance to improve this special time in your life. If you would like to email us at dbcares@dbi.com (please add subject - Attn: MarQuita D. - Westminster), and we would be honored to assist you further. Warmest Regards, Jill K.
My fiancée and I stopped into look at dresses on 2/4/17 at approximately noon. The young lady at the door was amazing but when she called our consultant up it went downhill fast. She inquired if we were having a double wedding and when we said no, that we were marrying each other her attitude changed immediately to not very helpful. She measured us and brought us shoes and corsets. My corset didn't fit (yes I'm plus size) and when I told her she told me that was the largest one they had. She asked us to pull dresses we liked... read more
Business response:
Hello Elizabeth, thank you for taking the time to share your feedback. We cannot apologize enough to hear of your recent experience at our Ft. Myers location. Shopping for a bridal gown is such a special moment and we’re disappointed that your visit fell short of your expectations. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: BrittianyD.) Thank yo... read more
Two terrible experiences here. 1. As a bridesmaid - I purchased my dress there and set up an appointment for alterations. I arrived for my appointment on time and was received with "alterations isn't here yet but I'll take you back so you can get changed into your dress". 20 minutes later I step out front to make sure they didn't forget I was there and was told someone from alterations will be right with you. Another 20 minutes go by and I'm quite upset at this point so I ask for a manager who says" so.... our alterations ... read more
Business response:
Shelby, We are so sorry for the experiences with our Westminster location. We regret to fall short during your visits with us and would love the chance to help improve your time with David's Bridal. If you would like to email us, it would be a pleasure to help assist you further. (dbcares@dbi.com Attn: MarQuita D. - Westminster) Warmest Regards, Jill K.
The person who helped me was great but the dresses are awful, nothing looked good on me. The material seems really cheap and just really unflattering. I must have tried on 25 different dresses and styles.
Business response:
Hello Sarah. We are so sorry to hear that we did not have a dress that you would be interested in for your upcoming wedding. We are always receiving more merchandise into our stores and would love to have you back. We would also like to invite you to visit our website to check out our new arrivals! If you would like to confirm store availability, please contact your local David's Bridal where they would be more than happy see if they have a particular style on hand. Best wishes, Ellice J.
CS was great till the appointment went over an hr.
Business response:
Hi Jennifer, we are thrilled that you had great customer service during most of your visit with us. However we deeply apologize that you appointment went over the original timeframe. David's Bridal realizes how important your time is and we strive to give each of our customers the individual attention they deserve and I want to sincerely apologize if you feel we fell short of providing that for you. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to en... read more
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,467 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.