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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
What's the point in changing my appointment time if when I come in my name can't be found everytime I come in.
Business response:
Hello Destiny, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. We hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine G. – (Insert City/Store Location)). We will be sure to... read more
Not impressed. I felt like the consultant wasn't really interested in serving me. Received much better service at Group USA in Milpitas without an appointment. Have decided not to buy my wedding gown from David's.
Business response:
Hello Sharon, we are sorry to hear that your experience with us fell short of your expectations and that our staff did not seem attentive. We would love for you to come back and visit us, perhaps at a different location, so that we can provide you with the time and attention that you deserve! Should you decide to schedule an appointment, or if you would like to provide us with any additional details about your experience, please send us an e-mail at: dbcares@dbi.com (Subject: Attn: Jessica H. – (Insert City/Store Location)).... read more
I had an appointment with David's bridal on niagara falls blvd. on february 11th. When I arrived I was about 5 minutes late and my consultant was still with another bride. I understand it happens but no one communicated this to myself, they just said oh she has been waiting for you.....really? So she asks me to come back to the dressing rooms to do measurements finally but when I get back there she is still with the other bride. I had to wait at least 10-15 minutes to finally get measurements done. I then was able to grab a ... read more
Business response:
Hello Amanda, We are terribly sorry for the experience you encountered with our Buffalo store. It's upsetting to hear that you were unable to try on more styles during your appointment with us. We would love to welcome you back and improve your visit with us. (dbcares@dbi.com Attn: Jill K) It would be an honor to assist you further, Warmest Regards, Jill K.
I walked into the store last night just wanting to look at wedding dresses, not expecting to be assisted in any way...boy, was I wrong! I waited for a few minutes and then Kate found me and also found my wedding dress! I was shocked and in disbelief that I was going to walk out of the store feeling like a real bride on a very small budget!! I highly recommend Kate at the David's Bridal store on Arden. She is amazing, a total sweetheart and very understanding. Thank you, Kate and thank you to your managers for being so wonder... read more
Business response:
Hi Ashley, congratulations on finding the perfect dress for your big day, how exciting! We couldn't be happier to hear how Kate exceeded your expectations during your recent visit. Thank you so much for taking the time to share your exceptional memorable experience with us. Best wishes, Jessica H.
They made me get a dress to big when I could of got the size smaller and it fit perfectly! The day I bought my dress and was actually still in the dress I was getting we had alterations come out and give us a price on alterations that would need to be done she said 175 at the most! When I went for alterations when my dress came in they ended up saying I owed them 480! And 280 of that being for my train to done so didn't get that done and would have to buy another dress to change into after the ceremony! Then with my final fi... read more
Business response:
Hello Jena, we cannot apologize enough for the frustration and inconvenience that this has all caused you. We would love to look further into this matter for you so that we can rectify any errors. If you would like to tell us more about your experience, or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Ellice J. – (Insert City/Store Location)). Best, Christine G.
Business response:
Hi Denton, we are so sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com (Subject: Attn: Ellice J. ? (Insert City/Store Location)). Thank you, Christine G.
My first time dress shopping and stylist Teresa was amazing!! She was very sweet and listened to what I wanted in a dress. I said yes to the dress!!! Thank you to the rest of the staff that made me feel special on this day
Business response:
Hi Charlotte! Congratulations on finding your dress! We are so happy that you enjoyed your time with Teresa! Best Wishes, BrittianyD.
I spent thousands of dollars here and my dresses came beyond wrinkled... They said they are shipped like that pretty sad when i can go to walmart and get a dress not wrinkled for $20 and spend thousand on a dress here and its wrinkled. However they have tried to make it better they will be steaming my dress just before the wedding. But just thought they would show more pride in the company and not give brand new dresses in that manner. Very unhappy. But i do love that they have such a wide variety of dresses and sometimes gr... read more
Business response:
Hello Amanda, Thank you so much for sharing your valued time with us and providing our Edmonton location with a five star rating! We're thrilled to hear that your visit with us was no less than rewarding! Thank you, Jill K
I love my dress. It was very reasonably priced. However, when i picked it up it was full of wrinkles. I mentioned it to the sales associate and didn't offer to have it steamed. I think she pretended not to hear me...
Business response:
Hello Crystal. While we are thrilled that you love your dress, we apologize for the state of it. We do offer complimentary top layer steaming to our guests and invite you to reach out to the store or email us at DBcares@dbi.com (Attn.Nashua) so that we can assist. Thank you, Ellice J.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,467 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.