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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
This is the 3rd time going to a Davids store. This is my 2nd time at this store. They are notorious for ignoring certain people. I went in because my fiancé and I won a wedding from the Willis tower and we would be on the news. I did not have an appointment and explained to them that I needed a gown in 10 days. Furthermore I explained that I was shopping on a budget. My consultant brought 3 dresses, 2 which were prom dresses. They were all ugly, in my opinion. I told her the undergarments she brought did not fit and she didn... read more
Business response:
Hello Lovely, thank you for taking the time to provide us with your feedback. Your response will be used in training and coaching to ensure we do not fall short of exceptional service in the future. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn Ciara D City/Store Location). Best wishes. Ciara D.
This location is amazing! The woman who did my alterations' name is Flo. If you need alterations, even if you don't buy your dress from this location... GO TO FLO! She will make you look like a dream!!!!!
Business response:
Pamela, Thank you so much for your rewarding star rating! Thank you for your kind words for Flo! we will make sure she is acknowledged for her hard work and excellent service during your visit with us! Thank you, Jill K
Had an appointment to look for my wedding dress and the woman "helping" me didn't bring me anything i was looking for. I was looking for dresses on sale and she only brought me 2 in my price range and the rest were high end and in a style i emphasized i did not want to wear. Tried it on anyway and still wasn't satisfied. Maybe if they listened to their customers more instead of insisting what they want i could have found my dress. I will shop elsewhere.
Business response:
Hello Beth, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another opportunity or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn Ross A). Best wishes. Ross A.
Worst experience! No customer service what so ever! Ordered my dress wrong! Did nothing to fix it! Do not go here!!!!!!!
Business response:
Hello Jordan, thank you for your feedback, we truly value our customers and We would like to first apologize for your negative experience with us. Here at David’s we pride ourselves on exceptional customer service to ensure every guest receives great service. It seems as if we failed short of our standards. We would love to have someone from our management team follow up with you on your recent experience. Please email me at dbcares@dbi.com (attn: Steven E.) with your contact information so that we can do so. Thank you, Stev... read more
Upon entering, we were treated so special. I wanted this to be special for my daughter. After an hour and half and 5 dresses later, my daughter said yes to her dress. She was asked to ring the bell and 5 employees showed up and clapped. During our time there, the bride took advantage of the atmosphere and with planned words, asked her twin sister to be her maid of honor. They took pictures of us and just maid it perfect. Thank you wonderful people for making it special.
Business response:
Hi Linda, we are absolutely ecstatic to hear that our staff was able to help your daughter find her dream dress and that they were able to make this experience so magical! Thank you so much for taking the time to share your exceptional and memorable experience with us. Should you need any additional assistance, please let us know. Best Wishes, Christine G.
They are all rude. I felt rushed. I feel like all they wanted was my money. They didn't care if I was happy. I got my dress special order, it came in with stains and they didn't care, didn't do anything to help or even ask if they could! I wouldn't recommend this place to anyone!!! I wish I could do it all over at a different place. Terrible terrible terrible
Business response:
Hello Katie, we cannot apologize enough for your recent experiences with our team. We are so sorry to hear of the condition your dress arrived to you. So that we can further assist you, please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
Had an appointment for getting a prom dress for my daughter. Salesperson was not familiar with the inventory and left us alone to look, try on, and evaluate the selections. We were under the impression that we were dealing with a "stylist", but that was not the case. We had better attention and service at Dillard's, without an appointment.
Business response:
Hello Denise, we sincerely apologize that your recent appointment with us was disappointing. We would love to have you back for a better experience. Please email us at DBCares@dbi.com (Attn:BrittianyD) if you would like to schedule an appointment to return. Thank you
Customer service should be much more professional.
Business response:
Hello Shalaunda, Thank you for sharing your review. Please email us at DBCares@dbi.com(Attn:BrittianyD) if you would like to share more of your experience. Thank you, BrittianyD.
Made me feel beautiful as a bride to be! I cannot wait till my special day!!!
Business response:
Hello Danielle, congratulations on your upcoming nuptials! It sounds like our team did an incredible job assisting you on your bridal journey. We would love to see how gorgeous you look in your dress, and encourage you to visit our Facebook page and post pictures from the big day! Best wishes, Christine G.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,055,916 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.