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del Lago Resort & Casino

4.2

About this business

Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 3:00 a.m.
Tue8:00 a.m. to 3:00 a.m.
Wed8:00 a.m. to 3:00 a.m.
Thu8:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.215,632 reviews
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Remzi's profile image
Remzi 
2 years ago

Business response:

Remzi, We appreciate your feedback, and are glad to hear you had a great visit. We hope you return again. 

Nancy's profile image
Nancy 
2 years ago

Very comfortable. Rooms are nice but overpriced. The Vine is a great concert venue. The property is clean, pleasant with free parking. Food at Sociale was good and reasonably priced. 

Business response:

Nancy, We appreciate your feedback and are happy you enjoyed the Vine showroom and the resort overall. We hope you return again. 

Randy's profile image
Randy 
2 years ago

Business response:

Randy, We appreciate your feedback, and are glad to hear you had a great stay. We hope you return again soon. 

Greg's profile image
Greg 
2 years ago

This is a very classy well run property. 

Business response:

Greg, Thank you so much for your kind feedback! We appreciate when our guests have a wonderful visit. We hope you will return to our resort in the near future for another great del Lago experience! 

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Christine 
2 years ago

Parking close to the hotel and casino. Entrance was beautiful! All staff were very friendly. This was my first and not last visit. It was work related, and a 4 hour drive from home, but the atmosphere made it fantastic! 

Business response:

Christine, We are thankful for receiving such kind remarks. Our team works diligently to provide exceptional service to our guests, and feedback like yours validates our efforts. Thank you for making the long drive to stay at our resort, and we hope to have you return again soon for either work or hopefully leisure so you can enjoy the beautiful Finger Lakes region! 

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Stephanie 
2 years ago

A+ Customer service was great throughout the hotel and casino. Rooms were immaculate. We would definitely stay there again. 

Business response:

Stephanie, Thank you for your kind remarks! We are pleased to hear that we provided "A+" guest service, and we are excited to hear of your intentions to visit us again. We look forward to hosting you in the (hopefully) near future! 

Mary's profile image
Mary 
2 years ago

Business response:

Mary, We appreciate your kind remarks, and are glad to have earned such a positive score. We hope you visit us again soon! :) 

Dennis's profile image
Dennis 
2 years ago

Comfortable beds 

Business response:

Dennis, We appreciate your feedback, and are glad you found our accommodations to be comfortable. We hope you return again soon. 

Mark's profile image
Mark 
2 years ago

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Business response:

Mark, We sincerely appreciate your feedback, and we are thrilled to hear you had a great visit. We hope you return again soon! 

Frequently asked questions about del Lago Resort & Casino

How is del Lago Resort & Casino rated?

del Lago Resort & Casino has a 4.2 star rating with 15,632 reviews. 

When is del Lago Resort & Casino open?

del Lago Resort & Casino is open now. It will close tomorrow at 3:00 a.m.