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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 a.m. | |
| Tue | 8:00 a.m. to 3:00 a.m. | |
| Wed | 8:00 a.m. to 3:00 a.m. | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Markita,We appreciate you giving us a 5 out of 5 score. We are glad to hear we provided great guest service and an overall great experience. We hope to have you back again soon!
Check in was very friendly, room was very nice, and overall everything was great.
Business response:
Michael,We are thrilled to hear of your flawless experience. We hope you return again soon!
Weekend getaway in fingerlakes region We travelled to finger lakes region to buy a boat. We wanted to stay overnight and visit wineries, but didn't want to pull the boat all around. Needed a big enough hotel that wouldn't mind us unhitching and leaving boat on property. Chose Del Lago, and happy we did. Big room, clean, comfy bed and pillows, friendly staff. Didn't gamble - spent enough on boat and wine.
Business response:
Erik, Congratulations on your new purchase! Thank you for choosing del Lago Resort and Casino, and we hope you visit our region again for the wineries and the beautiful scenery the Finger Lakes region has to offer.
Business response:
Meagan,We truly appreciate your feedback, and are happy you had a great stay. We hope to welcome you back again in the future.
Business response:
Thank you for your Outstanding Review! We look forward to having you stay with us in the future!
Business response:
Thank you for your Outstanding Review! We look forward to having you stay with us in the future!
Nice Quiet everyone there is so friendly food at the Sociale was so good! The rooms were very clean and very comfy. Bonus is that I won on the machines!! Will def be coming back
Business response:
Lisa, We appreciate your kind remarks. While we are happy to have earned a 4 out of 5 rating, we strive to earn a 5 out of 5 rating as this shows we can deliver an even better experience for our guests.
Business response:
Katheryn,We sincerely appreciate your feedback, and are happy you enjoyed your stay. We hope you return again soon!
room was clean..furniture a little scratched. Cell phone service through the casino area is not the greatest,. No valet service on a saturday when I arrive..and no male attendant working in the male area of the SPA. Good food. Good choice of restaurant but buffet was completely closed. Not sure if they have a staff shortage.
Business response:
Guy, We appreciate your candid feedback. While we excelled in many areas, we did fall short on some aspects of your stay. All guest feedback is valuable to our operations as it gauges what we are doing well with, but also where we can improve moving forward. If you are ever in the area, we hope you will visit us again soon.
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.2 star rating with 15,630 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is closed now. It will open at 8:00 a.m.