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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 a.m. | |
| Tue | 8:00 a.m. to 3:00 a.m. | |
| Wed | 8:00 a.m. to 3:00 a.m. | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a great hotel.
Business response:
Frankie, We appreciate your feedback, and are so glad you enjoyed your stay. We hope you are able to visit us again soon!
Business response:
Kimberly, We appreciate your feedback, and are happy you had a great stay!
Business response:
Donald, We appreciate your feedback, and are glad to have earned a favorable review. We hope to have you return again soon so we can turn the 8 into a 10!
Business response:
Scott, We appreciate earning a 10-out-of-10 rating, and hope you plan to visit us again soon.
Nice room. Could’ve been more fun if restaurants were open on Monday, the night we stayed.
Business response:
Marilyn, We appreciate your feedback, and are happy you had an enjoyable stay. We hope you return again soon on a weekend when all amenities are offered.
Business response:
John, We appreciate your feedback, and are happy you had a nice stay.
Business response:
Andrew,We appreciate your feedback. We are glad to have earned an 8-out-of-10 score, but would like to have you come back in the future so we may provide you with an even better experience.
Business response:
Kolten,We appreciate your positive feedback, and are happy you had a great stay. We hope you return again soon!
Nice stay The hotel was clean and the staff were friendly. I only have two complaints. The hours of the restaurants were different online, than in person. Also, we did not have enough towels. There were no clean towels in the hotel. We had to use floor towels to dry off. We received no fresh towels the next day and our room was not serviced at all during our stay.
Business response:
Tabitha, We sincerely appreciate your feedback, and are happy to hear you had an overall great experience. We regret to hear that you didn't receive stayover service during your stay. Your feedback has been shared with Housekeeping management.
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.2 star rating with 15,631 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 3:00 a.m.