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del Lago Resort & Casino

4.2

About this business

Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 3:00 a.m.
Tue8:00 a.m. to 3:00 a.m.
Wed8:00 a.m. to 3:00 a.m.
Thu8:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.215,643 reviews
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Joan's profile image
Joan 
a year ago

Business response:

We apologize if anything was not to your standards during your stay. We hope to have you back in the future with us! Take care! 

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Anonymous 
a year ago

Clean and Comfortable Hotel Our room was clean and comfortable. Great place to stay for nearby concert. 

Business response:

Thank you for such an outstanding review! We look forward to having you stay with us again in the future! 

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Jan 
a year ago

Top 5 I travel for work and stay in a lot of hotels. This one is definitely in the top 5! Everything was perfect, right down to the bathrobes! I would have expected to pay twice as much for the room. Great job del Lago! I can't wait to come back! 

Business response:

Thank you for the Outstanding Review! We look forward to having you stay with us in the future! 

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Denise 
a year ago

Concert night Came to watch concert didn’t want to drive home late so booked a room. Del lago of course jacked up the price because it was a weekend and concert night but worth it not to drive home.there’s really no other hotels around 

Business response:

Thank you for the Great Review! We look forward to having you stay with us in the future! 

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Margaret 
a year ago

Great place to stay 

Business response:

Thank you for the Outstanding Review! We look forward to having you stay with us in the future! 

Armas's profile image
Armas 
a year ago

Business response:

Thank you for such an outstanding review! We look forward to having you stay with us again in the future! 

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Carol 
a year ago

Last night water pressure and lack of hot water even in to next morning. very annoyed. Also disappointed in only 2 restaurant s available to eat ; especially at dinner ! Went out of facility to get dinner. 

Business response:

Thank you for your Review! We always look to satisfy our guests and apologize for your negative experience, we look forward to having you again with us! 

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joanne 
a year ago

Very few options for dining. And the main restaurant closed at 8 or 9. There isn't much around the area so I probably wouldn't stay there again. 

Business response:

We apologize if our food options were not to your standards during your stay. Despite this, we hope to have you back in the future with us! Take care! 

LuzGabriella's profile image
LuzGabriella 
a year ago

It was a good time, but I have been here before and the cleanliness of the rooms and bathrooms has declined. We walked in to napkins and some other garbage on the ground in the bed area, bathroom wasn’t in the best shape either. For $400 a night, I expected a little more as far as cleanliness. 

Business response:

Thank you for your Review! We always look to satisfy our guests and apologize for your negative experience, we look forward to having you again with us! 

Frequently asked questions about del Lago Resort & Casino

How is del Lago Resort & Casino rated?

del Lago Resort & Casino has a 4.2 star rating with 15,643 reviews. 

When is del Lago Resort & Casino open?

del Lago Resort & Casino is open now. It will close at 3:00 a.m.