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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 a.m. | |
| Tue | 8:00 a.m. to 3:00 a.m. | |
| Wed | 8:00 a.m. to 3:00 a.m. | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place to stay, beautiful room, comfortable bed, great coffee bar would definitely stay again
Business response:
Thank you for the Outstanding Review! We look forward to having you stay with us in the future!
Love the room, very spacious, up to date, clean, 2 bathrooms. Most of all, having the casino downstairs.
Business response:
Shandell, We're thrilled to hear of the great visit you had with us. We hope you return again in the near future.
All great
Business response:
William, We appreciate your feedback and are glad to hear of the great time you had with us.
Very nice room, several restaurants right on the property.
Business response:
Thank you for the Outstanding Review! We look forward to having you stay with us in the future!
The inside of our shower has never cleaned!! Had tons of hair and was gross!! Also it was HOT and muggy in the room we could not get it to cool past 75!! No fan in bathroom making room hotter!! For the cost I would expect way better!! Casino was clean and food was good
Business response:
Thank you for your Review! We always look to satisfy our guests and apologize for your negative experience, we look forward to having you again with us!
In an area that has no close dining facilities, it was nice to be able to stay at the resort for our meals.
Business response:
Charles,We're thrilled to hear about your great stay and are glad you find our dining options to be amenable to your preferences. We hope you return again in the near future!
Overall a decent overnight stay PROS: This hotel had a lovely lobby and excellent front desk staff. All employees we encountered were friendly and helpful. Our king bed room was spacious, with a large TV, comfortable chairs with a table in between, excellent lighting, and spacious clean bathroom. Parking in the open lot was very close to the entrance. Bar drinks and food at Twin Spires were very good and reasonably priced. The bed was cushy and quite comfortable. CONS: There was a strange unpleasant odor on the 4th floor. It... read more
Business response:
Darlene,We appreciate your candid feedback as this allows us to gauge where we are excelling and also, and more importantly, where we can improve. We'll be sure to share your feedback with the Sociale team and Housekeeping to implement corrective actions on the issues listed. We hope you return again in the near future to see where we improved.
Clean
Business response:
Rita, We appreciate your feedback and hope you return again soon!
Business response:
We apologize if anything was not to your standards during your stay. We hope to have you back in the future with us! Take care!
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.2 star rating with 15,476 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 3:00 a.m.