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DeSitter Flooring
- Home Services
- La Grange, IL
About this business
DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs.
Location details
1 N Kensington Ave, La Grange, IL, 60525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 8:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Absolutley fabulous. Sales person Paul Massey and installers were The Best!! Paul really helped me with my choice when I was so unsure. Installers took their time helping us through the process and we are fussy. Gorgeous!!!
Business response:
Susan - Wonderful to hear! There is so much to consider when shopping for flooring and we are happy to hear that Paul helped you with your selections! We love to know when our customers are fully satisfied! Thank you! Katie B. - Client Services
Our salesman was very good. Delivery man was great. So far, things are just wonderful. Hey, we already did another project, how about a rebate. We did two projects just about two weeks apart since the first went so well.
Business response:
Susan - We are very happy to hear how satisfied you were with your sales associate and our warehouse staff. This is exactly what we expect from our staff members! I will be in touch regarding your other request. Thank you! Katie B. - Client Services
Absolutely perfect. Great customer service from start to end. Scheduling installation was perfect, on time, and done very professionally. I will use DeSitter flooring again for sure.
Business response:
Michael - The process of purchasing flooring can be difficult at times and involves a lot of different employees from start to end. At DeSitter, we are confident that each of our departments will work hard to ensure a smooth process for our clients. We thank you for choosing DeSitter and look forward to your next project! Katie B. - Client Services
Great service, products and installation. Pros, for sure. Thanks again to Terry!
Business response:
Gene - Three things that DeSitter works very hard to provide the best of! Terry and the rest of the DeSitter staff put in a lot of time, work and effort to ensure that we are providing the best to our customers and are thankful for the times that our customers let us know how we are doing, just as you have. Thank you! Katie B. - Client Services
Joanne was my sales associate and she’s very knowledgeable. Installers were very professional and my Coretec flooring looks wonderful. I would recommend
Business response:
Sharon - We are very excited to hear that you love your Coretec flooring! We are also extremely pleased to learn that you are fully satisfied with the service you received from both Joanne and our installers, just as we knew you would!! Katie B. - Client Services
Desitter has provided carpets for my family for years. They have a good selection, good prices and their installation people are great. I would highly recommend
Business response:
Bronwyn - At DeSitter, we love to hear when our customers have received such great service that they've decided to return to DeSitter for other flooring needs. To hear that we've been working with your family for many years is even better news to hear. Thank you for continued business and kind words. Katie B. - Client Services
I've had several experiences with Paul & all have been very positive.
Business response:
Gayle - First, thank you for continuing to visit DeSitter for your flooring needs! DeSitter prides itself on the amount of repeat customers that we have because it's a reminder that we are doing what we do best and doing it successfully! Second, we are very happy to hear that you've once again received great service from Paul at our Glen Ellyn store! Katie B. - Client Services
I walked in looking to purchase a bound remnant. You had exactly what I needed. The service was prompt, friendly and I got a really good deal. Thank you for a very positive experience.
Business response:
Barbara - Awesome news! Many people don't realize that DeSitter also has remnants and a custom area rug fabrication program. We are happy you chose to stop by and look forward to working with you again one day. Katie B. - Client Services
Working with DeSitter was a pleasure. I had a somewhat difficult job. A stair runner with three turn, leading up to a hallway runner with many turns. The last carpet I had installed was very expensive and lasted only 4 years. I realize now that it was installed improperly and hastily, causing it to wear too quickly. DeSitter very prompt, and communicative. Allan was very helpful, very responsive. The installers were at my house for eleven hours. They were so thorough, detail-oriented, and polite. They cleaned up eve... read more
Business response:
Beth - We are sorry to hear of the unfortunate experience with your first carpeting, however, we are happy that you chose to visit DeSitter for your latest project and are happy it worked out so well. DeSitter truly has some of the hardest working and talented installation teams available in the Chicagoland area and we are thrilled that they received the recognition they deserve. Thank you! Katie B. - Client Services
Frequently asked questions about DeSitter Flooring
How is DeSitter Flooring rated?
DeSitter Flooring has a 4.9 star rating with 1,329 reviews.
When is DeSitter Flooring open?
DeSitter Flooring is closed now. It will open on Monday at 9:30 a.m.