This profile has been claimed by the business owner or representative.
DeSitter Flooring
- Home Services
- La Grange, IL
About this business
DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs.
Location details
1 N Kensington Ave, La Grange, IL, 60525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 8:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Paul did a great job helping my Mother and I with the carpet selection. There is so much to choose from, but he was able to narrow the selection down to where is was easier to choose. Installation went great too. We are happy with the purchase.
Business response:
Lynn - We are so glad you were able to find what you were looking for. Paul is amazing and really knows the selection which really makes the decision easier. Our installers work hard to make sure the job is done right. Thank you! Christy D. Client Services
Dessitter Flooring was terrific to deal with for the purchase of new carpet for our basement. They provided excellent advice, were timely in their responses and offered a good selection of carpet. This is the second time we utilized this retail establishment and will utilize them again if the need arises.
Business response:
Tracey - It is always nice to hear from a return customer. We are so glad that your experience was just as rewarding and hope you enjoy your new basement carpet for years to come. Thank you! Christy D. Client Services
I had a crew come out to fix a torn up piece of carpeting caused by our dog choosing it for a meal. I went into the office on a Tuesday and the guys were here by Thursday. The guys were extremely professional and did a great job. We cannot even tell where the problem was. Thank you Desitter !!!
Business response:
Jeff - We are so glad we were able to help you and that you cannot even tell where the repair was. We love to hear that people love our carpet..but maybe not as a doggie snack! Thank you! Christy D. Client Services
I recently had the pleasure of working with Hana Steinke when shopping for hardwood flooring. After having second thoughts about my first choice she asked the manufacturer to provide a photo of a larger layout of the floor prior to shipping. When I realized it wasn’t going to work for me, Hana assisted me in reselecting another product. My second choice was perfect. Within a few weeks after placing the order, my floors were installed. The process was seamless. The installers were professional, courteous and meticulous. My h... read more
Business response:
Sue - We are so glad to hear you could not be happier with the outcome of your floor. Hana always works hard to ensure your needs and expectations are met. Our installers are top notch and always go the extra mile to make sure the job is done correct. Thank you! Christy D. Client Services
Just had our carpeting installed yesterday. Looks great. The installers really worked hard and were very good. We highly recommend DeSitter Flooring. This is the third time we have used DeSitter Fooring and would not use any other carpet company.
Business response:
Madeline - We are so glad your carpet looks great. Our installers always go above and beyond to ensure the job is done to your satisfaction. We look forward to working with you again in the future. Thank you! Christy D. Client Services
We are longtime customers of DeSitter and were again totally delighted with our experience buying carpeting for our bedrooms. The Alan, our sales person was exceptionally helpful and even found us a lower priced remnant for our closets. The installers were professional and friendly. We are DeSitter customers for life.
Business response:
Jackie - It is always an honor to work with lifelong customers. Allan is a wealth of information and is always extremely helpful as are our installers. Our staff takes great pride in offering our customers the best experience possible. We are so glad you are delighted with your carpet buying experience. Thank you! Christy D. Client Services
It was nice to walk into the showroom with an old carpet sample I wanted to match, and have an almost perfect match shown to me on the 1st try! Installation was fast & professional.
Business response:
Marty - We are so glad you were able to find an almost perfect match to your old carpet and that the installation was to your satisfaction. We pride ourselves on providing a seamless process from beginning to end! Thank you! Christy D. Client Services
We were extremely pleased with the caliber of support we had through all stages of our recent re-carpeting project. Joanne was most helpful in the selection and options review process and them mentored us through a challenge that another contractor created that affected carpet installation. Martha, the install supervisor made a special trip out to be sure the issue was properly resolved. The installation crew was efficient and very effective and even helped further enhance our solution to the installation challenge. We w... read more
Business response:
Vince and Madelyn - We are so glad we were able to help you overcome the challenges you faced from a prior contractor. It is always nice to help someone solve an issue. Martha is a problem solver and always quick to figure out a solution as is our installation crew. All our staff members work hard to make sure the customer's experience is to their satisfaction and we are so glad to hear yours was! Thank you! Christy D. Client Services
We have been dealing with DeSitter for more than 40 years with multiple residences. They have always been great. They give us good advice and carpeting at reasonable prices. Their installers have always been professional...prompt...and thorough. We wouldn't use another company for our carpeting needs.
Business response:
Lee - We love to hear from long term customers! We are glad all of your experiences have been positive as that is our goal. We strive to provide our customers with a professional, timely and thorough experience. We look forward to working with you for many years to come! Thank you Christy D. Client Services
Frequently asked questions about DeSitter Flooring
How is DeSitter Flooring rated?
DeSitter Flooring has a 4.9 star rating with 1,329 reviews.
When is DeSitter Flooring open?
DeSitter Flooring is closed now. It will open on Monday at 9:30 a.m.