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DeSitter Flooring
- Home Services
- La Grange, IL
About this business
DeSitter's success could be measured by the impressive number of customers and communities we serve, or by the more than 150 million square feet of floorcovering we've installed for both residential and commercial customers; but the greatest measure of our success is the number of years our customers have been turning – and returning – to us to fulfill all their floorcovering needs.
Location details
1 N Kensington Ave, La Grange, IL, 60525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 8:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 8:00 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very professional staff and installers. We purchased carpet and padding and are very happy with the entire process.
Business response:
Susan - We are so glad to hear you are happy with the whole DeSitter Flooring experience. Thank you! Christy D - Client Services
Easy to schedule and very professional - would highly recommend DeSitter!
Business response:
Nicole - We are so glad to hear your install went smoothly and everyone involved was professional. Recommendations are the greatest form of compliments!! Thank you! Christy D - Client Services
Having used DeSitter in the past for our home, I contacted them about a commercial project for our company. Tim Kelliher was great to work with and was very accommodating to our design needs. We wanted a very specific design that we had developed and he helped set up meetings with the carpet manufacturer so we could make it happen. We asked for a lot of samples because we had a specific color palette and they made it so easy! In addition, we had our general contractor bid on the flooring and they came in more expensive than ... read more
Business response:
Susan - Tim is amazing to work with. We are so glad we were able to create the design you were looking for. We look forward to working with you again in the future! Thank you! Christy D - Client Services
The two gentlemen who came to install our carpets were professional, skilled, and courteous. They did a great job and we love our new carpets. The entire experience was a pleasant one and I would deal with DeSitter again. I will pass the word to friends.
Business response:
Marilyn - We are so glad to hear you love your carpets and that you had a pleasant experience! We look forward to working with you in the future. Thank you! Christy D - Client Services
Our salesman, Paul, was excellent in showing us what we wanted. The measurement guy came out the next day. We ordered that week and had new carpet in our basement before you know it. Everyone from start to finish was professional and we love our carpet!
Business response:
Susan - Paul is always a wealth of information. He takes his time and really goes above and beyond to make sure you get what you are looking for. DeSitter employees work together as a team to ensure a seamless process and we are so glad you love your new carpet!
Wanted a dark grey, low pile carpet for office. Made the selection. When it was installed, it turned out to be more blue than grey. My salesperson knew i was looking for grey and should have let me know that this selection would have been more blue. Nevertheless, after installation of the carpet, my wall color looked horrible with the color of the carpet. I ended up quickly repainting and now it looks great!
Business response:
LP - We are sorry the carpet was not the color you expected, but we are thrilled to hear you loved it in the end! Sometimes the best things in life are unexpected. Thank you! Christy D - Client Services
My carpet buying experience with DeSitter was excellent throughout. From the very knowledgeable sales consultant Joanne Voll to the installers everyone was courteous and professional.
Business response:
Delbert - Joanne is a wonderful sales consultant as are our installers. We are so glad to hear everyone was courteous and professional. Thank you! - Christy D Client Services
Nice show room. Good staff to explain options. We bought our living rom carpet. Satisfied.
Business response:
Gopal - I am so glad you liked the new showroom! Our staff is always very patient and makes sure customers understand every step of the process. I am glad you are satisfied with your new living room carpet. Thank you! Christy D. - Client Services
Our sales person Alan did a great job listening to what we wanted and made great suggestions. Our order was available when he said it would be. Our install team was on time, professional and very competent. For these reasons we keep going back to DeSitter for our flooring needs.
Business response:
Joan - Allan is wonderful and always takes the time to find exactly what his customers need and want. Our installers work hard to make sure the job is done promptly and professionally. It is so nice to hear from repeat customers. Thank you! Christy D - Client Services
Frequently asked questions about DeSitter Flooring
How is DeSitter Flooring rated?
DeSitter Flooring has a 4.9 star rating with 1,329 reviews.
When is DeSitter Flooring open?
DeSitter Flooring is closed now. It will open on Monday at 9:30 a.m.