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Desitter Flooring
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The customer service at DeSitter was awesome and everything from the order to install was timely and smooth. The carpet looks beautiful!
Business response:
Jennifer - At DeSitter, our customers are very important to us and we truly believe in providing exceptional customer service! We are very happy to hear that we've gained another happily satisfied customer and welcome you to our DeSitter family! Katie R. - Client Services
My experience was excellent.The men came right on time to install the carpet and really worked hard on the stairs. I want to thank Allan Beuke for all his help. He even came back the next day to check some thing.
Business response:
Anne - At DeSitter, our sales associates, such as Allan, and our installers take great pride in their work and dedicate their time to ensure the installations are complete and the customer is fully satisfied! Katie R. - Client Services
From start to final installation everything went very well. Our salesperson was helpful in choosing an appropriate pattern, providing samples to take home and arranging installation. We have used DeSitter in the past with equal satisfaction and highly recommend.
Business response:
Elaine - Thank you for once again trusting DeSitter to handle your flooring needs! DeSitter truly is your one-stop shop for quality flooring products, exceptional customer service and professional installations! Katie R. - Client Services
Everything from start to finish went well. Questions were answered promptly by our Salesperson. Installers were on time as expected and Installation went well. Installers were very polite. Wouldn't hesitate to use DeSitter Flooring in the future!
Business response:
Randy - When you need experts regarding flooring products and installations, DeSitter is the place to go! With being in business since 1920, you can be assured that we are the experts for all of your flooring projects! Thank you for choosing DeSitter! Katie R. - Client Services
The entire process was smooth and easy, from selection, to room measurement to installation, it all happened without a hiccup!
Business response:
Bobbi - This is exactly what we like to hear! We try to make the entire process as easy as possible for our customers to ensure they have a great experience. Thank you! Katie R. - Client Services
Very knowledgeable and attentive salesperson. Delivery on time and no problems with installation. Reasonable prices for quality product.
Business response:
Pamela - Your specific experience basically sums up how we want each of our customer's experience to be! We try to make the whole process as simple as can be, which is why we have very knowledgeable sales associates and expert installation teams. Thank you! Katie R. - Client Services
Tim was very helpful and knowledgeable. We were able to take samples homes to see what tone looked best in the room. The price was good we were extremely happy and will be back soon to order another room
Business response:
Kathy - Our main focus at DeSitter is to help our customers find the perfect product for their home and to have it beautifully installed. The end result is a satisfied customer and a job very well done. We look forward to working on your next project with you. Katie R. - Client Services
Excellent recommendations from the sales staff. Clear explanation of options. Beautiful job done!
Business response:
Margie - At DeSitter, we don't want our customers to simply settle on the first product they look at. We want to make sure they know of all the possible options available to them and let us help them make the best decision. We are thrilled to have another satisfied customer! Katie R. - Client Services
We were very impressed with the selections available in the showroom and with the assistance provided by Hana in the Glen Ellyn store. She was very knowledgeable about the carpets, answered our questions, and offered suggestions for us to consider. We were able to take numerous samples home to view. Delivery and installation went very smoothly...the installers were very hard working, thorough, and very neat. We are so happy with the finished project and would certainly recommend DeSitter to friends and family. We will m... read more
Business response:
Rich & Debbie - Hana, and our other sales associates, are truly experts at what they do. They work hard to ensure that their customers have all of the information needed to make the best decision for their flooring. Our showrooms are filled with many samples so that customers can take them home and pick the best choice for their home. Thank you for choosing DeSitter and we hope to work with you again! Katie R. - Client Services
Frequently asked questions about Desitter Flooring
How is Desitter Flooring rated?
Desitter Flooring has a 4.9 star rating with 1,460 reviews.
When is Desitter Flooring open?
Desitter Flooring is open now. It will close at 6:00 p.m.