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Desitter Flooring
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The salesperson, Paul, was very helpful in finding a carpet that would go with existing carpeting in other rooms. The installation process was excellent. The installers were clean, polite, quick and helpful!
Business response:
Hilary - Our sales staff are very good at giving advice to their customers regarding the type of products to use and also with design, product matching, colors, etc. They will always make sure you have all information and suggestions at hand in order to make the best decision for your home. Our installation teams are top notch crews and work very hard to complete your jobs beautifully. Katie R. - Client Services
Great new store in Wheaton with so many options. The sales person was very helpful. Installation of the my runner was done without a hitch. I would highly recommend DeSitter Flooring, all around great service and care!
Business response:
Martha - Thank you for visiting our newest location! We actually moved to our new Glen Ellyn location from our previous location in Carol Stream. DeSitter has been in business since 1920 and is a company that you can trust for quality products and exceptional service from our entire staff! Katie R. - Client Services
The installers were very professional neat and courteous they didn't excellent job
Business response:
Ann - Our installation teams know the importance of professionalism, cleanliness and dedication to their work. This is why we have such great teams that not only complete our jobs, but do so very well! We thank you for acknowledging their hard work! Katie R. - Client Services
Great work!
Business response:
Kimberly - Thank you! We hope you were fully satisfied with your product and our service! Katie R. - Client Services
Had another remnant cut and bound to fit my unusual rooms in my old house. Always a great selection and wonderful people with which to work!
Business response:
Mary - Thank you for entrusting DeSitter yet again to help with your flooring needs! We take it as a great compliment when our customers return or refer other people to us. We appreciate it! Katie R. - Client Services
We worked with Denise out of your Glen Ellyn location. She was great! We went into this with no experience and she was extremely helpful with not only picking out our tile, but also with picking out the little things we would have missed. I would highly recommended her to a friend for their tiling needs.
Business response:
Laura - Denise and the rest of our sales staff members are very invested in their customer's jobs and will be sure to help you along the way with your decisions. They also make sure to point out any areas that you may have missed, such as grout/caulk colors, additional materials needed, tile layouts, etc. We thank you for choosing DeSitter! Katie R. - Client Services
Visited Desitter based on friends recommendations and we were not disappointed. Our consultant,Karen, was very knowledgeable and extremely helpful in choosing our carpet and color. Installation was completed without issue. Installers were professional and thorough. We will recommend Desitter to family and friends.
Business response:
Karen - It gives us great joy to know that our customers recommend us to their friends and family members so we appreciate both you and your friend's recommendations! Karen and our other employees work hard to help you make the best decision for your home and enjoy hearing that our customers are satisfied! Katie R. - Client Services
Desitter was very honest and helpful with the carpet selection. They were a little slow getting pricing back to me and felt terrible about it, so gave appropriate compensation. The installation was clean, neat, well done and quick.
Business response:
Kathy - DeSitter is a company that you can trust, which is why we have successfully been in business since 1920. Our staff members work together to ensure that our customers receive quality products and excellent customer service. If there's ever a time that we do not meet these expectations, we make sure to do right by our customers and correct it. Thank you for giving us the opportunity. Katie R. - Client Services
The salesperson, Tim, was very helpful and pleasant. The carpet installers were very good and left the room in a clean manner. we are very pleased
Business response:
Donald - Tim, like our other sales associates, are truly experts in the flooring industry and are here to help their customers with all of their questions and concerns. Our carpet installers are very respectful and professional with how they treat our customers and their homes. Thank you for choosing us! Katie R. - Client Services
Frequently asked questions about Desitter Flooring
How is Desitter Flooring rated?
Desitter Flooring has a 4.9 star rating with 1,475 reviews.
When is Desitter Flooring open?
Desitter Flooring is open now. It will close at 6:00 p.m.