Detroit Axle

Pedro B. 

on Birdeye

3 months ago

I wouldnt buy from this company. Parts are cheaply made. I bought some struts and the gave out less than 2 months after replacing. The parts that bolted to the control arm just bent outwards. Now they want me to pay 74 more fucking dollars for a part that came in defective on their part. I urge you stay away and find somewhere where they have better quality parts. 

harold c. 

on Birdeye

3 months ago

I bought lower control arms for a 2011 chevy silverado installed them and after 1 week I noticed a clunk in the front when turning wheels all the way one direction. After three week found it difficult to keep truck straight checked over and noticed bushings pulling through control arm total junk will never buy from Detroit again 😑 I had to give a star to submit otherwise I wouldn't have  

Michelle C. 

on Birdeye

3 months ago

Absolutely HORRIBLE Experience!!! My "new" steering rack started making noise a few months after I purchased it. My mechanic discovered that the bushings in the rack failed. The "LIFETIME WARRANTY" requires me to pay shipping both ways and a 75% core deposit. And the replacement part has NO WARRANTY. I paid $1100 labor to have it replace with a faulty part. Now I have to pay another $1100 labor to have the work done again.  

Edgar C. 

on Birdeye

3 months ago

Worst quality and won't cover warranty. They come up with multiple excuses. I bought a strut 2 months ago, and it already needs to be replaced. 

chris p. 

on Birdeye

3 months ago

These people lie lie lie. I ordered on the 30th free 2 days shipping stated on webs9te ... guess what... its the 3rd now and my package should be here... guess what... nope only a shipping label had been made so far. Your a fucking joke of a company. You state lies and then don't want to own up to it. 

Javier C. 

on Birdeye

3 months ago

If I could give Detroit Axle zero stars , I WOULD!!! Thier axels are DEFECTIVE and they do NOT HONOR THEIR RETURN POLICY. I paid extra to have them installed and they LEAKED!!! THey would NOT hear my complaint or listen to my request for a FULL REFUND!! DO NOT BUY THEIR PRODUCTS AS THEY ARE VERY DECEPTIVE AND DISHONEST BUSINESS OWNERS!!! NEVER AGAIN!!!! JC 

Craig L. 

on Birdeye

3 months ago

I'll start this one off like most, if I could give a lower score I would, 1 star is a bit much. Ordered struts from DA on ebay, both trusted sources. We installed the struts and less than 90 days in they are bottoming out and making noise. Diagnosed by our in house certified technicians as defective. Ebay's return date has passed so we contacted DA direct. All we have gotten is the run around, want us to pay freight to ship the new struts to us, struts that are defective. I have a customer who is livid that we can't ge... read more

Kelly L. 

on Birdeye

3 months ago

AWFUL COMPANY, AWFUL EXPERIENCE My son ordered parts from this place, and they came incomplete and damaged. After he took pictures and jumped through hoops, they said they would reship them. He actually called, asking if he could just purchase direct, they said yes. He drove to their Ferndale location, an hour away, and when he arrived, they said he had to order from the warehouse. He wasted gas, money, and time. They told him for his trouble they would give him 10% credit. The parts still aren't here, his truck is still wai... read more

Kelly L. 

on Birdeye

3 months ago

AWFUL COMPANY, AWFUL EXPERIENCE My son ordered parts from this place, and they came incomplete and damaged. After he took pictures and jumped through hoops, they said they would reship them. He actually called, asking if he could just purchase direct, they said yes. He drove to their Ferndale location, an hour away, and when he arrived, they said he had to order from the warehouse. He wasted gas, money, and time. They told him for his trouble they would give him 10% credit. The parts still aren't here, his truck is still wa... read more