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Detroit Axle
- Automotive
- Ferndale, MI
About this business
Detroit Axle is a leading global retailer and distributor of OE re-manufactured and new aftermarket auto parts. We are committed to providing first-class products and outstanding customer service at an incredible value. Our rapidly-expanding product line includes CV Axles, Wheel Hub & Bearings, Suspension & Chassis parts, Complete Strut Assemblies, Shock Absorbers, Drilled & Slotted Brake Rotors, Conventional Brake Rotors, Ceramic Brake Pads, Rack & Pinion Assemblies, Gearboxes, Drive Shafts, and more.
Location details
2000 Eight Mile Rd, Ferndale, MI, 48220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Horrible terrible customer service e
Terrible r ible
Terrible business sends out the wrong parts.Could of cost them a lawsuit. Poor customer service not much more to say they suck
Detroit Axle will not show you my bad review. Not a very trust worthy company.
The company lied to me before I ordered the parts. They said on the phone the parts were made in the USA. Nope box says made in China. This review is after my first review after it took 6 days to get the parts. They lied about time of shipping and never even told me it would be 6 days not two. DO NOT TRUST THIS COMPANY.
NOT EVEN ONE STAR FOR Detroit Axle. 2 DAY SHIPPING. WHAT A JOKE. I RECEIVED HALF OF MY PARTS. THE OTHER PARTS ARE COMING FROM TEXAS. SO NOW I WILL NOT HAVE MY PARTS FOR 5 DAYS. IF YOU TOLD ME 5 DAYS I WOULD HAVE BOUGHT MY PARTS LOCAL. ALSO IF YOU WOULD HAVE ASKED ME TO PAY SHIPPING SO I CAN HAVE MY IN 2 DAYS I WOULD HAVE. AS SOON AS I RECEIVE THE PARTS I WILL BE SENDING THEM RIGHT BACK. NO ONE AT Detroit Axle COULD EVEN NOTIFY ME OF THE DELAY OR A TRACKING NUMBER. I WILL BE NOTIFYING ALL SOCIAL MEDIA ABOUT HOW MUCH Detroit... read more
I have bought many items from this seller with no problems; however I was just stolen from on a return! the ordered pads and rotors were the wrong size. we opened the package but did not install...when they received my return this seller deducted a hefty fee ( stole) from me. I will no longer do business with Detroit axle and I urge all buyers to beware...
So far I am totally unhappy! I placed my order early on 2/18/25 online, called 2 hours later to change the ship to address. That went fine. On 2/19/25, i called to check the status as it showed it didn't ship. The rept tells me it was shipping on 2/19 and was going to text me the shipping number. I never got that text. Today, 2/20/25, the status is still listed as processing. and I don't see any tracking number. They state 2 day shipping, but that is no help if you have to wate 2-3 days for it to leave the warehous... read more
I bought a few parts that ended up did not fitting my vehicle, which is on me, not on Detroit Axle. However, when I went to email their team about possibly exchanging or returning my order, I did not receive a response. I sent another email a week later, again with no response. Now I am looking at their customer support page once again, but now their page says I can only return items if I contact them within 30 days of receiving my items. I contacted the team, but they never contacted me back, so I am stuck selling the part... read more
Frequently asked questions about Detroit Axle
How is Detroit Axle rated?
Detroit Axle has a 3.5 star rating with 11,145 reviews.
When is Detroit Axle open?
Detroit Axle is closed now. It will open tomorrow at 8:00 a.m.