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Detroit Axle
- Automotive
- Ferndale, MI
About this business
Detroit Axle is a leading global retailer and distributor of OE re-manufactured and new aftermarket auto parts. We are committed to providing first-class products and outstanding customer service at an incredible value. Our rapidly-expanding product line includes CV Axles, Wheel Hub & Bearings, Suspension & Chassis parts, Complete Strut Assemblies, Shock Absorbers, Drilled & Slotted Brake Rotors, Conventional Brake Rotors, Ceramic Brake Pads, Rack & Pinion Assemblies, Gearboxes, Drive Shafts, and more.
Location details
2000 Eight Mile Rd, Ferndale, MI, 48220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Was send the wrong brake drums. Given a shipping label, sent back in original packaging, but no response. After two weeks and a few phone calls, emails, customer service messages, I finally got through on Live Chat. Was told my return was denied as my brake rotors were used, scratched, and were dented. These are solid metal and picture they sent me looks like someone ran a file and hammer on them. This is absolutely absurd and no formal report being provided by their quality team so show their inspection. You should be s... read more
I ordered brakes that went missing- fedex said they delivered them but they did not. I even provided proof that the dropoff location was not my house. They were useless. So I reached out to the merchant and called them. Not one message has been responded to nor have I spoken to anyone- when I get through I get put on "hold" but then am hung up on. This is theft- I was promised goods that I have not received and not one answer has been provided.
Didn’t send the clips for the front brake pads and sent the wrong brake fluid
DON'T DEAL WITH THIS PLACE ONCE THEY GET YOUR EMAIIL ADDRESS THE FLOOD YOUR COMPUTER WITH THEIR ADS
I bought a part from this website that showed 4.9 stars for Detroit axle. I first called them complaining about how the part is damage and doesn't work well. when I started driving straight nothing would happen but when I would turn left and right it would start making clicking noises. they said they can't help me but to send a picture of the part but it's already installed. then they told me to get a manufacturer's approval for the warrant. So I'm writing this review for the ones checking them out before shopping at their w... read more
It's pretty Sad That a company can't stand behind there product, the really Sad part is that Neither the company that I purchased through or Detroit Axle will stand behind the product That was sold. The Control arm set I purchased for my 2021 GMC should be recalled, I have had them installed 3 weeks and My car has better dance moves then most professional dancers every time it hits the slightest bump in the road. I HOPE PEOPLE READ THIS and Heed my warning. I know this is only one product made by Detroit Axle but if this is ... read more
Purchased your brake pad and slotted rotor set for my 2013 BMW 128i thru Parts Geek.com. Firstly, in the kit supplied I was sent DOT 3 brake fluid when the vehicle takes DOT 4...Secondly, The rotors supplied were for a truck... Thirdly, the BMW mechanic doing the install indicated the parts supplied were NOT superior in composition. I was actually ashamed. Sorry but this should be valuable feedback for you. PartsGeek.com obviously sent the wrong brake kit to me but regarding the quality of the parts, just fyi.
Apparently they're shipping department is a mess I don't know about the quality of their product because I can't seem to get it so Detroit Axle is like the dodo it's a thing of the past for me not a very solid business plan maybe the CEO can pay attention to a shipping department and all the complaints and reviews and actually put his company on track to being something great but I'm not seeing it
I have been ordering Detroit Axle parts for years now, normally from their ebay store but this time directly from the website. I'll say first that Detroit Axle parts have always been top notch, this review is not about parts quality. The parts I ordered have been lost by FedEx, they've been at the Grove City OH facility for three days and now showing the dreaded yellow exclamation point on the tracking. After explaining to the man at Detroit Axle how urgently I need this car up and running, all I got from him was, well, can'... read more
Frequently asked questions about Detroit Axle
How is Detroit Axle rated?
Detroit Axle has a 3.5 star rating with 11,146 reviews.
When is Detroit Axle open?
Detroit Axle is closed now. It will open tomorrow at 8:00 a.m.