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Detroit Axle
- Automotive
- Ferndale, MI
About this business
Detroit Axle is a leading global retailer and distributor of OE re-manufactured and new aftermarket auto parts. We are committed to providing first-class products and outstanding customer service at an incredible value. Our rapidly-expanding product line includes CV Axles, Wheel Hub & Bearings, Suspension & Chassis parts, Complete Strut Assemblies, Shock Absorbers, Drilled & Slotted Brake Rotors, Conventional Brake Rotors, Ceramic Brake Pads, Rack & Pinion Assemblies, Gearboxes, Drive Shafts, and more.
Location details
2000 Eight Mile Rd, Ferndale, MI, 48220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Neo writes me again. This is his comments Hello Leon, Kindly note that the brake pads with the brake fluid and cleaner price in the two kits is $87.93. Please note that there is also a restocking fee of $26.40. Have a nice day. Regards, Neo That is still not 146.00 NEO. You people send me the wrong rotors i shipped the rotors. I communicated for over a month with you people. WHAT A SCAM!!!!!!
This company is a scammer! I paid $309 for 4 rotors for a range rover. They sent me the return shipping and I took the rotors to fed-x. Fed-x stated you have to two labels and one box. They will use one label and have the sender to cancel other label. I shipped but rotors. I have pictures of the rotors in the box. After they received the rotors these cammer stated I needed to close the case to receive my refund and would only partial refund my money. I called this company and spoke with seral people, frank, tara, tim, and... read more
part are great but customer assistance sucks i set up a account with them got a quote caller back a couple days later after i sold the job to the customer and qoute price changed and they wouldnt honor the original qoute and then they didnt have my infomation stored with my address in the system
The absolute worst customer service I've ever experienced. Was sent the wrong parts and apparently this company doesn't even sell the correct parts for my 98 K2500. For some damn reason they show 2 different 15 PC control arm kits. You can see clearly in the pictures the the cheaper one has smaller control arms and the 181.00 has the larger for what looks to be for the 8600 GVW trucks. Nope it's the exact same as the cheaper one. Go figure.. now I'm being told that I might not beabke to get my money back. I have a picture of... read more
I accidently ordered 2 sets of front brakes and rotors when I only needed one--called Detroit Axle immediately and they could not do anything because they said it wasn't in the system yet. I get an email 2 hours later saying the order was shipped. No where on their site could I cancel one of the orders. Not happy with them right now. I will call tomorrow and hopefully they can cancel one of the orders. I will see how they take care of business.
I've been dealing with them for 2 weeks ordered a driver side control arm they sent me the passenger side they made me take pictures and send proof after all that they sent me the driver side but missing the small bag of parts that are included now they are requiring proof for that why would I lie about that I need the parts not to have to jump through hoops to get the product that I paid for this has put me way behind schedule definitely wouldn't recommend
I recently purchased a complete set of frount struts for my Cadillac Escalade from this company and had an extremely negative experience. The struts were defective upon arrival, and the customer service I encountered was appalling. The representatives were difficult to understand due to their thick accents, and when I requested to speak with someone else, I was informed that no other representatives were available. The company demanded a report from an ASE-certified mechanic to confirm that the struts were indeed defective,... read more
The reason for such a low rating was because I'm very disappointed in the open box package of Rear Brake Disc Rotors I recently purchased and received for my 2021 Nissan Rogue SV AWD with electric rear parking brakes. Looked like someone tore open inside the clear plastic protective covering and left their filthy rusted finger prints all over the rotors. It seems that these were returned back to Detroit Axle for whatever reason and reissued to me open box and all. And for what I paid for them in anticipation of waiting to in... read more
Ordered a part and expecting the normal 2 day shipping. Received an email that the part has shipped but no tracking number. I kept calling cust service who eventually told me the part needed to be shipped from their TX warehouse. They said they would expedite the order and I should look out for a tracking number. Two days later they still couldn't provide me with a tracking number or delivery date except the part could arrive possibly the following week wed or thurs. I ended up cancelling the order. No a pleasant experience ... read more
Frequently asked questions about Detroit Axle
How is Detroit Axle rated?
Detroit Axle has a 3.5 star rating with 11,146 reviews.
When is Detroit Axle open?
Detroit Axle is closed now. It will open tomorrow at 8:00 a.m.