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East Valley Pet Hospital

4.2

About this business

Location details

1748 E Lugonia Ave, Ste 128, Redlands, CA, 92374, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.2823 reviews
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Edward O.'s profile image
Edward O. 
rating
3 years ago

Very pleased with the direct, albeit not good, prognosis. The appointment process was easy, admitted to meet the doctor within appropriate time, staff pleasant and professional. Most importantly for those of us who spend more money on their pet's healthcare than their own, I am grateful that the doc gave me the plain truth without upselling treatments that I concluded would not likely improve my dog's wellbeing. It was my first time here and will make this out family pet medical office because I fully expect to get hones... read more

Business response:

Thank you for your nice review, Edward. We are sorry that the doctor could not give you better news. Please know that we are here for you and Cappy. 

Hilly R.'s profile image
Hilly R. 
rating
3 years ago

I can't thank Dr. Graham and the staff at East Valley enough. It's very hard to get into vets nowadays, but they were able to get us right in. My beloved "furbaby" Mulisha was diagnosed as having heart failure. The right side of his heart is very very enlarged, and fluid had built up in his lungs. I was absolutely heartbroken as he has been my companion since I was a teenager and has seen me through some really tough times. As we heard the news, in what we felt was a hopeless situation Dr. Graham gave my husband and I hope. ... read more

Business response:

Thank you for sharing your wonderful review, Hillary. The qualities you described are the goals we strive to achieve for all of our clients. On behalf of the staff, thank you for trusting us with Mulisha's veterinary care. 

Kirsten L.'s profile image
Kirsten L. 
rating
3 years ago

We are new to Mentone and hoping for a local vet for our dog and Kat. Honey, our little dog was having a new health concern so I scheduled an appointment. The phone /front office staff were professional, patient, friendly and kind. The vet tech provided the same caliber of care for my dog and I. Dr Graham was an answer to prayer. Not only is she an extremely great doggy Dr., she is a sweetheart! She patiently answered all my questions and offered me a few options for Honey's issues. She was thorough, gentle and so sweet to ... read more

Business response:

Welcome to the East Valley Pet Hospital family, Kirsten! We loved meeting you and your pet and can't wait to see you back again soon. 

Pedro D.'s profile image
Pedro D. 
rating
4 years ago

Very friendly and courteous. Clean. My dog came out of over night surgery and we needed a safe and clean place for her to recover in. They took really good care of her and there pricing is very reasonable. I am making this her regular vet from now on. 

Business response:

We are so pleased you and your pet had a good experience! Thank you for the nice review! 

Josie M.'s profile image
Josie M. 
rating
5 years ago

First impression was good.The office was clean, the front desk and nurses were spectacular, especially when it was time to do my dog's temperature. However, not a fan of the actual Dr. She never introduced herself to me. She went straight to checking my dog, then walked right out. Her vibe threw the entire vet visit off, might actually not come back. Regardless of having many clients or not, she could've approached every client with introduction and took time for questions or informed us about having others to attend to... E... read more

Business response:

Hi Josie, it sounds like there were definitely mixed feelings about your visit. On one hand, our support staff did a good job to make you feel welcome and comfortable, on the other hand, the doctor did not. I would welcome a phone call from you, so we can discuss more details about your visit. Our goal is for all clients to have a good experience! Leslie Gregory, Hospital Manager 909-794-1888. I am here M-F 

Jackie F.'s profile image
Jackie F. 
rating
5 years ago

I have taken all of my dogs here for many years. Followed Dr. Graham from Calimesa. I have always appreciated all of the vets and techs, including the front office staff. They are seeing their numbers grow and especially during the COVID pandemic, they have had everything set up to give the clients and staff the healthiest environment, stayed open to accommodate their clients while still providing our pets with loving care. Kudos to Kelly who showed the utmost professionalism today while a clients husband refused to wear a ... read more

Business response:

Thank you Jackie for recognizing all the good we are trying to provide to our clients and patients during COVID. While it might not be an ideal way to conduct business, we do want to keep everyone safe, and you are understanding the importance of what we are doing and the "why". If anyone on our staff were to become ill, we would be forced to close, making it more difficult for pets to get the care they need! It's unfortunate that some do not find the importance to adhere to guidelines and enjoy intimidating our staff and be... read more

DeRonda S.'s profile image
DeRonda S. 
rating
5 years ago

I along with other family members had taken our pets to Calimesa Vet Hospital for approx 10 plus years . We as a family established a close relationship with Dr. Dana Graham. Her love for her job was felt by us all immediately . Dr Graham would get on the floor to speak to our pets she listened with an open heart and mind to our fears and concerns she went above and beyond to reassure us we completely understood the treatment plan . Dr. Graham was part of our family so much so that when we were told by her personally at on... read more

Marilyn Y.'s profile image
Marilyn Y. 
rating
5 years ago

Dr. Graham is a jewel. She makes you feel like you are the only one in the world when she talks to you and gives you her full attention. However, the skinny receptionist is another story. I'm sorry but there's just something wrong here. I think she needs a very long vacation. I had taken my little heart-patient dog here several times before we had an incident. He started to collapse on the floor and go into seizures after arising from a sleeping position. I was panic-stricken. I called ahead to tell them I was coming... read more

Claudia C.'s profile image
Claudia C. 
rating
6 years ago

This is an amazing hospital. I fuss over my fur babies just as much as my daughter. If the conversation ain't right then it's not a fit. I don't just settle. I'm glad I've found this place. I've been taking my dog here for years, and now wanted grow my family with a kitten. They were able to advise me on the right Technics To integrate the cat as easily as possible and get the dog and kitten To be friends, They are just the perfect two brothers! Thank you so much East Valley!!! You guys are the best hands down! Experience, c... read more

Business response:

We are all so pleased to hear that your boys are getting along so well. Integrating a kitten into a household with dogs can sometimes be a challenge, but it sounds like you did an awesome job. So glad we could be of help to you! Thank you for the great review. 

Frequently asked questions about East Valley Pet Hospital

How is East Valley Pet Hospital rated?

East Valley Pet Hospital has a 4.2 star rating with 823 reviews. 

When is East Valley Pet Hospital open?

East Valley Pet Hospital is open now. It will close at 6:00 p.m.