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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair Two queen beds both sag toward middle of room by nightstand. Mattress should be rotated every few months. Very noisy, mechanical equipment right outside window. Substance on shelf dripped on my open suitcase and stained some of my clothes. Shower did not drain well, left me standing in dirty water. Floors could use a good vacation. Location to family I was visiting was great. Parking was available for free and convenient to hotel. Staff were nice. Front desk made some adjustment on price due to all the issues I had.
Business response:
We apologize for the inconvenience you experienced during your stay at Eldorado Resort Casino. We appreciate your feedback and will address the issues you mentioned to ensure a better experience for future guests. Thank you for staying with us.
Poor
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
Disappointing
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
Disappointing 30.00 dollar early check in fee is ridiculous
Business response:
We appreciate you taking the time to provide your feedback, Larry. We strive to provide the very best in Family Style Service and are saddened to learn of your experience. Your important comments have been shared with our management team for their attention. We sincerely hope you'll allow us an opportunity to better serve you in the near future. Thank you again for letting us know.
Fair
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Fair
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Frustrating accommodations and no one seemed to care Being disabled the upgraded room had no way to get into hot tub and bathroom door blocked toilet. Had to go to gaming floor to pee Games were fun
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
I probably will not stay at this location again. The thermostat was broken and the room was extremely hot; maintenance fix it and then a few hours it went out again. The room location was poor as it was placed right over all the air conditioning units and a busy street making it extremely noisy. Room 544. It was clean
Very Poor The rooms were super small and they say they have room service and they did not I love that wasn't hot in the rooms so
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,148 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.