Eldorado Resort Casino

Crystal 

on Expedia

a year ago

I’ve stayed at this hotel several times and always had great service and a great time. This time however was completely disappointing. Upon arrival at check in time I was told there were no rooms available and we would have to wait an hour and a half for our room. After driving almost 4 hours that was a bit annoying. We decided to grab something to eat while we waited and almost everything was closed or didn’t open until 5:30. We decided to go to one of the only open restaurants Brews Brother which was mediocre at best. We f... read more

Machiko 

on Expedia

a year ago

My husband and I could have stayed at a newer location in the area that offered the same amenities that we were looking for at a similar rate but chose to stay at El Dorado. The guest check in was in an odd place, the individual working the desk seemed beyond irritable that she had to assist the only customer in her presence (myself) and was horrible with any directions she did offer. A few of the items were broken in the room and it just seemed stuffy. Yes, we asked for a smoking room, however, that doesn’t mean that rooms ... read more

LeeAnn 

on Expedia

a year ago

These casinos have seen better days. It was empty. No bells no winners. Sad, Not the elegant casino rooms I expected. 

Theresa 

on Expedia

a year ago

We have been going to the elderado for over 15 years and this is the first time we had issues. About 8:30 pm there was a very loud knocking coming from the air conditioning system so we called the front desk and the lady said ok i will put in a work order. Well i moved over to the other queen bed in the room and when i woke up and pulled the blankets back the sheets were full of blood. Most disgusting thing i have evere seen. I took photos and went to the desk and i was told because i booked third party they could credit me ... read more

John 

on Expedia

a year ago

First room we checked into the window was directly next to the outside air conditioning units and had a whistling sound intermittently every 2 or 3 mins so loud we had to ask for change of rooms. No problem! They changed our room, before we went to dinner we noticed the toilet didn’t flush properly and after 2 uses would clog. I called asking for them to fix while we were gone for the next 5 hours and asked for an extra towel as they gave us 2 but 3 people were in the room. Never happened, I had to catch a plane early leavin... read more