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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
Bad
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
Fair value and ok facilities Better service , more dealers Bar service not up to expectations, not enough table games
Business response:
We appreciate you taking the time to provide your feedback, Stephen. Your comments have been shared with the appropriate team.
Fair
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Bad It was filthy we switched two rooms and both were horrible. There was stains of blood in the bed sheets the bathroom was filthy and their was hair everywhere and the tub was rusted and water build up stains around the drains and corners of the shower. There were stains on the carpet hair inside the tissues. The toilet was dirty and broken down. No one wanted to get in bed so we slept in chairs. Final sum words for the stay was horrible. Nothing
Business response:
Thank you for providing your feedback and letting us know about your experience, Rochelle. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
Not a good experience for my type of traveler. The facility is smokey as well. Room had bright lights in on floor 3 that made it hard to sleep and lit up the room with a pink glow The room is very noisy and you can hear guest partying at night. I will not stay there again.
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
Disappointing
Business response:
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
will not stay there again our floor thermostat wasn’t working it was freezing. nice areas to dine you don’t have to worry about parking or leaving the casino because you can just cross over to the other casinos
Business response:
Thank you for providing your feedback and letting us know about your experience, Mayra. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
Very Poor look at what I wrote in what I liked I was there for week. Staff never came by to clean the room or bring towels. We had to call the front desk and ask for our trash to be emptied and bring us towels. Restaurants were not open several days in a row.
Business response:
Thank you for providing your feedback and letting us know about your experience, Loperfido. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Eldorado Resort Casino
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,152 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.