Endurance Dealer Services

Gay B. 

on BBB

a year ago

This is spam mail, bait. Note the fine print at the bottom of the letter: "This is an advertisement to obtain coverage." i.e., to obtain your money. Read the reviews of people who fell for this, but don't let them reel YOU in. 

Trent S 

on BBB

a year ago

On Monday Oct 30th I called endurance to get my car towed because it broke down. They wanted to send me to a shop that had closed five minutes ago during the time of the call. I told them I wanted to go to an open shop because why would I go to a closed shop? After my car was towed and in the shop for two days, the shop called me and told me that warranty was denied. I called endurance and was on the phone for thirteen-ish minutes. They told me that the two parts that are covered and went bad wont be covered because of some ... read more

Gregory D 

on BBB

a year ago

Very deceptive marketing techniques: Assigned me an official "Customer Code" and told me to call because there would be a price increase on their ************************ Plans. I called, thinking that this was somehow related to the warranty on my new car - but it's just a scam to either A) get me to buy their coverage (in the fine print at the bottom of the very official looking letter it says "This is an advertisement to obtain coverage") or B) to phish for personal information. They asked the make and model of my car, wh... read more

Isabel K 

on BBB

a year ago

I dropped by car off October 4th at the mechanic. As of October 15th I still have no update on whats happening on my car. My mechanic and myself have been trying to contact someone and get an update we have heard nothing. The person I have spoke with was extremely rude and unresponsive as well. This is beyond ridiculous that they still have not given my mechanic an update. He is waiting on their clearance. The first day it took them 5 days to get there and look at it and now its been nothing communication wise since. I would... read more

Ch C 

on BBB

a year ago

Received unsolicited mail disguised as a tax-type document. Thie letter itself if carefully crafted, so it doesn't say I have a contract while suggesting I have one. This form is solicitation is, in my opinion, intended to exploit senior citizens and others who might be confused by the text. Deplorable. 

Ralph C. 

on BBB

a year ago

I have received 3 unsolicited letters from this company's ************************* which intimates that I have a service plan that will soon experience a price increase. I refuse to contact the company because this appears to be a scam. It is important to avoid this type of unethical behavior at all costs.The company is receiving 1 star because that is the minimum required by BBB to post my review. 

David N 

on BBB

a year ago

I bought a contract with this company. After 3 phone calls, manager authorization to send coverage card and coverage booklet, and 5 months of payments I decided they weren't the company they advertised. Weren't through their cancelation procedure and 1 year and 1 month have not received refund, but have received many excuses and offers at a discounted rate to continue service with them. My opinion is do not work with them and they should not be allowed to ever do business. 

Victoria S 

on BBB

a year ago

I dont think they even deserve 1 star. Not very helpful and really bad on communicating 

EVELINA V 

on BBB

a year ago

I have the level 4 coverage. I had a broken intake valve spring and they said I had to submit the last 3 service records. They gave me an email address that had a full inbox so the email I sent bounced back. This delayed the claim 4 additional days and I'm paying a rental this whole time. When they reviewed my service records they denied my claim since some of the records were handwritten by the shop that performed the work! I guess they must be computer generated (which I guess they figure can't be forged haha) They said if... read more