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Endurance Dealer Services
- Automotive
- Northbrook, IL
About this business
Location details
400 Skokie Blvd, Suite 105, Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am not an Endurance customer, but I received a letter about pricing that led me to believe someone had taken coverage out on my vehicle. The wording in the letter is not "advertising" wording, but again, led me to believe I had coverage. I checked my credit cards due to fears of identity theft, but found no charges. I called the company to make sure they did not have me listed as a customer. After talking with 3 people and being on hold for almost 45 minutes as they elevated the call to their "supervisor", I was told they ... read more
My policy is paid and I have file 2 claims and both denied my expenses are over $15k. When I bought the warranty they asked for the vin #. but never requested pictures of the vehicle. No they are saying my policy is void or canceled because I have altered the vehicle. I bought the vehicle as is and no alterations were made. Horrible experience. I dont recommend. I would not leave a star, but its asking me to rate it with a star
Filed 2 separate claims and got denied with both and I am talking over $2000 in repairs. This is really frustrating and dissatisfied with the services. If my package was not fully paid for O would cancel in a heartbeat!
Avoid Endurance ************** at All Costs I strongly advise against purchasing Endurance **************. Their advertising is highly misleading. While they claim you can choose your own mechanic, what they conveniently fail to mention is they impose a strict cap on labor rates leaving you to cover the ************* my case, I had my cars tie rod ends replaced at a certified **** dealership. When the dealer contacted Endurance for payment, they were informed Endurance's maximum labor reimbursement was $23/hour less than the... read more
My reason for cancelling is due to warranty coverage. Endurance is by far the worse warranty company ever. It covers absolutely nothing even though it states in the contract what it covers but when the repair shops call it is always an issue of why they wont cover it. I have called and made claims on many occasions on things that should have been covered by due to the small print on Endurances side it is not covered under warranty. I have wasted my money for over a year and have had to pay out of pocket thousands of dollars ... read more
Denied coverage for repairs to the rear differential on my ******** SRX that should be covered. Very unfriendly difficult people to deal with.
My experience with endurance is just awful out of the vehicles that I have paid for coverage with this **************** the three repairs that I submitted were all ended up not being covered by endurance one was clearly above board in their reasons but it was almost like fine print issues. When I paid more to avoid that in future situations it's still resulted in them not honoring my claims. The last claim there was no grounds not to honor my claim. Whatever concerns they had I addressed them. They took a long time in consid... read more
If I could give no stars I would. They not an accredited business in no shape or form. They won't cover anything. When we reached out to ask why and get details they wouldn't provide any information. Even after we told them they are legally obligated to provide this information to their customers. Bottom line DO NOT DEAL WITH THIS "COMPANY".
NEVER CONTACTED THIS ****************. HOW MANY BAD REVIEWS, WHY TAKE THE CHANCE. READING REVIEWS TELLS ME NOT A RELIABLE COMPANY. WANT YOUR MONNEY BUT NOT WILLING TO PAY OUT MONEY FOR ********** ****** IS 25 YEARS OLD, EXCLUSION ENDS UNDER 20 YEARS OLD. WHY DID THEY EMAIL ME TWICE JUST AFTER 5 AM TODAY.BEFORE READING REVIEWS, EXACTLY WHAT I EXPECTED. TOO MANY COMPLAINTS, WHY PEOPLE SIGN UP WITHOUT DOING THEIR HOMEWORK ON ANY AND ALL WARRANTIES? MORE THAN LIKELY REFUSE TO PAY FOR REPAIRS, THE FINE PRINT THAT COVERS THEIR ***... read more
Frequently asked questions about Endurance Dealer Services
How is Endurance Dealer Services rated?
Endurance Dealer Services has a 1.4 star rating with 253 reviews.
When is Endurance Dealer Services open?
Endurance Dealer Services is open now. It will close at 5:00 p.m.