Endurance Dealer Services

For S 

on BBB

a year ago

Predatory soliciting. This company mass mails anyone and everyone, purporting to hold a vehicle service contract with the targeted individual. They are marketing themselves using "Important Vehicle Information" that is entirely false. Their letter uses using phony time-urgency and price-increase urgency wording to scare the recipient into believing that a nonexistent warranty plan will expire, but that a limited-time offer will benefit the recipient. Utter scam advertisement disguised as "We'll help you out"-saviors. ZERO ST... read more

Brian M 

on BBB

a year ago

BBB and Consumer Protections should SHUT this criminally predatory agency down. Praying on the uninformed and misinformation. Event the *** of a MAJOR dealer where I recently purchased a new vehicle - cautioned us repeatedly to be aware of this company. BEWARE. SCAM. 

Nicole T 

on BBB

a year ago

They are not good business.there are fraud dint want pay claims where there are file lie about everything don't want cancel your contract and five you your money back bad for business need to be closed down for good never to reopen 

MICHAEL B 

on BBB

a year ago

This business makes false advertising and promises to receive payment for services without paying client's interaction or input to any adjuster / uncertified inspector of covered automobile mechanical functions. 

Michael N 

on BBB

a year ago

They're a bunch of fakers as my grandma would say. I have to get a notarized document to cancel services? Is this a joke? They're only doing this to make it harder for people to cancel so it'll take longer or people will just forget about it. I've NEVER had to notarize something to cancel it. NEVER!!!! It's ridiculous. I have to leave work early, lose hourly pay, just to take care of this silliness. There is no reason this needs to be done. No other business I've canceled in the past made me do this. I have to lose money in ... read more

Kathleen B 

on BBB

a year ago

I have sent 3 requests in writing to be off their mailing list. I am NOT their customer, never have been. They are advising me my extended warranty is going up in price. They are after the "senior citizen" demographic and trying to get money out of us, their scare tactics DO NOT WORK with me. I may be a senior citizen, but I do not fall for their tactics. I am filing this complaint, in hope the BBB can get them to remove my name and address from their mailing and phone call list. 

Kay W 

on BBB

a year ago

Let me start by saying my car has been held up in the repair shop by this company for weeks for a multitude of reasons ( they can't reach the shop to make appointments, someone said the transmission isn't torn down yet, someone will be out in ***** hours ((it took 2 weeks)) they need another invoice, they can't reach the warranty person).Most of these aren't true or even necessary. After, I wrote multiple letters to the company and made many calls quoting specific parts of my contract, they have finally approved my claim. Bu... read more

Tom D 

on BBB

a year ago

This organization called my 86-year-old Mother-in-Law and insisted that she give them a check number to renew a warranty she never had in the first place. They intimidated her by putting multiple people on the phone wither purporting to be "supervisors". This is predatory, unprofessional and wrong. 

Arnold A 

on BBB

a year ago

TERRIBLE!!!!! Don't fall for this. If it sounds too good to be true, it isn't!! I purchased a contract with Endurance Dealer Services in January 2024 and in April the motor went bad on my 2008 **** F-150 Truck. Endurance denied the claim to replace the motor due to a "lift" kit installed on the truck prior to my purchase. The **************** Rep. (***) never mentioned that there was an exception for lifted trucks. The *** said I would get 3 free oil changes a year. The contract says they pay $50.00 towards 3 oil changes whi... read more