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Endurance Dealer Services
- Automotive
- Northbrook, IL
About this business
Location details
400 Skokie Blvd, Suite 105, Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have sent 3 requests in writing to be off their mailing list. I am NOT their customer, never have been. They are advising me my extended warranty is going up in price. They are after the "senior citizen" demographic and trying to get money out of us, their scare tactics DO NOT WORK with me. I may be a senior citizen, but I do not fall for their tactics. I am filing this complaint, in hope the BBB can get them to remove my name and address from their mailing and phone call list.
Let me start by saying my car has been held up in the repair shop by this company for weeks for a multitude of reasons ( they can't reach the shop to make appointments, someone said the transmission isn't torn down yet, someone will be out in ***** hours ((it took 2 weeks)) they need another invoice, they can't reach the warranty person).Most of these aren't true or even necessary. After, I wrote multiple letters to the company and made many calls quoting specific parts of my contract, they have finally approved my claim. Bu... read more
This organization called my 86-year-old Mother-in-Law and insisted that she give them a check number to renew a warranty she never had in the first place. They intimidated her by putting multiple people on the phone wither purporting to be "supervisors". This is predatory, unprofessional and wrong.
TERRIBLE!!!!! Don't fall for this. If it sounds too good to be true, it isn't!! I purchased a contract with Endurance Dealer Services in January 2024 and in April the motor went bad on my 2008 **** F-150 Truck. Endurance denied the claim to replace the motor due to a "lift" kit installed on the truck prior to my purchase. The **************** Rep. (***) never mentioned that there was an exception for lifted trucks. The *** said I would get 3 free oil changes a year. The contract says they pay $50.00 towards 3 oil changes whi... read more
TERRIBLE!!! I fell for it talked with A---- Park- about getting a extended warranty. I asked all the questions and still didn't feel like it was a good policy. *************- assured me to just pay the startup fee and your monthly payments and all everything will be covered. WRONG what a LIAR this whole company is!!! Paid the monthly fees starting in January and my truck broke down in April and found out that the part is not covered and he is the great thing they found a small leak with the value cover which policy covers bu... read more
Had my car at an authorized dealer to have 2 motor mounts repaired on my Vehicle. When the shop contacted Endurance, was informed that the claim was denied due to benefits being at **** Was never made aware that there was a *** on claim benefits. When I called back to speak with someone regarding denial of the claim, was put on hold for several minutes then hung up on. This is just one the excuses that was made to deny claims. $3344.00 in total cost of warranty benefits for no peace of mind.
I just got a letter from endurance dealer services saying depending on your make and mileage prices will rise between $150 and $500 per year! Funny I dont own a car
Beware of any unsolicited communications you receive from this company.They somehow got me to believe (my bad) that I had an auto warranty through them, and that it would cost me $125 to get the coverage. I STUPIDLY paid, via phone, stupidly giving them my cc info. Then without my realizing it was a $125 MONTHLY charge, they charged me another $125. When I called to cancel, I couldn't get ahold of anyone. I also got a letter from them telling me that the contract I had "could no longer be honored" and that they were forced t... read more
They deserve NO ?? I had Endurance for 1 year and I canceled and wanted a refund because they didn't want to pay for my car to be fixed, and it was under the warranty, then the person who wrote the report Lied on the report and said something else was the problem with my car, that's when I wanted out.Then I didn't get a full refund and they never paid nothing to fix my car. I was supposed to get $1,500 back I got $450 back and they never fixed anything on my car. Stay away from Endurance people they are making money off of y... read more
Frequently asked questions about Endurance Dealer Services
How is Endurance Dealer Services rated?
Endurance Dealer Services has a 1.1 star rating with 232 reviews.
When is Endurance Dealer Services open?
Endurance Dealer Services is closed now. It will open tomorrow at 9:00 a.m.