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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
***** had car chex and it was no good, he called and canceled, and recieved his refund pretty fast. I saw endurance was rated higher so I called. I was told that I had the best coverage, had nothing to worry about,, I was mislead. Turned out when my vehicle needed repairs the claim was denied because it wasn't the better coverage they offered!! So I call to cancel, on hold forever, told to submit notarized letter of cancelation, and refund would be sent back within 4 to 6 weeks, that was a lie!! I have had to call several ti... read more
Business response:
Thank you for your feedback. We strive to make every customer experience enjoyable, and were sorry we have not met your expectations.Wed like to see what we can do to make things right as quickly as possible for you. Please email us directly at ************************************ and we will be in touch soon. Thank you, - The Endurance Team
I did everything that they told me to do I had over a thousand miles I've been with him over a month and my car started having problems when I put my truck in the shop they said that they found that ****** had a different mileage problem with my vehicle I solved that problem then they said that I had to show two oil changes I couldn't get in contact with ******* that did my oil change then when I called them to tell them that they told me I had to have three oil change services that I can show them I explained to them that I... read more
Business response:
Were sorry to hear about your experience. Wed like to learn more about it and see what we can do to make things right. Please send us an email at ***************************************** you, - The Endurance Team
A salesperson lied and told me my previous repair agreement had expired and that my agreement had been sold to a third party. I checked with my original servicer; this did not happen.
Business response:
Were sorry to hear about your experience. Wed like to learn more about it and see what we can do to make things right. Please send us an email at ***************************************** you, - The Endurance Team
This company is a scam. They completely misled me about their policy. I picked their brain with so many questions in every which way bc it sounded too good to be true. They reassured all my questions and just failed to mention some huge and very important info, which later was revealed by one of their reps that is was required by them to reveal to every customer that they do not fix preexisting conditions. We were unaware also of the **** miles after the 30 days . Not one or the other but 30 days and then **** miles over. My... read more
Business response:
We appreciate your feedback. If you would like to discuss your experience further, please reach out to us at ************************************ We would love the opportunity to resolve any issues. Thank you, - The Endurance Team
Shame on me for not seeing that this company *****. I purchased my warranty back on May 5, 2022. I was told a rounded number for my milage was fine as I wasn't picking up my car until that evening. I was not told to call them with the exact milage as they will use the *** number to update their records. Well that was a lie. I now, three months later, making my payments to this company have an issue with my car (transmission) and they are denying my claim due to the actual milage was 373 miles more then the rounded number I p... read more
Business response:
We'd like to apologize for your recent experience. We pride ourselves on our customer experience and the high-quality standards we maintain, and would like to make things right. Please send an email to *********************************** with details about your experience and policy information, and we will be in touch. Thank you, - The Endurance Team
First off this company is a scam, they will sign you up telling you that you are covered bumper to bumper when there are several parts on the vehicle that they will not cover. They target older people mainly and make customers think that this is something that is required for the vehicle. If you call to cancel the policy they will place you on hold for HOURS and then the phone hangs up before you get with a representative. In the event that you do get a representative they are not going to help you cancel on the first try. T... read more
Business response:
We appreciate your feedback and are sorry to see that you may not have had the best experience. If you have additional details, we would like to hear more. You may send us an email at ***************************************** you, - The Endurance Team
The company appears to fraudulent. I agreed to get a warranty with them , and later that day needed to cancel the contract. I called and emailed. I was put on terminal hold or permafrost as a company associate called it. I was put on hold by every associate that spoke to me. That being so, I was never able to cancel the contract. I contacted my bank and alerted them of fraud and froze the transaction. I cancelled and am changing my bank card. Just to alert any potential customers, this is a fraudulent business!
This company deserves zero stars, Scam Scam and Scam. They will take your money and give you NO SERVICE!!! In all the time I have been paying each month to this scam of a company, I have only called on them three times and all three times has been a hassle. First they alleged they could not find me in their system when I needed roadside leaving me stranded, now they have canceled my roadside with notifying me. I was told when I purchased this USELESS WARRENTY that I could get a tire repair for up to two tires, got a flat and... read more
This warranty ***** I been with them a year and when my vehicle breaks down they said they can't cover it bc DMV made a mistake on my title
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 32,972 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open at 8:00 a.m.