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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I would give 0 stars if I could! Endurance is a complete waste of money! And they are a hassle to deal with. Do not waste a ***** on them! I would try and have them cover a repair, only to be told that the part was not covered. Even though it was in my contract as a covered repair. My engine block cracked because the coolant had leaked down through the gasket. I never knew there was a problem until my check engine light came on. They tried to tell me that it was not covered because I should have known it was leaking. Even th... read more
Lousy customer **********************. I called to cancel my coverage because I traded the vehicle in. They told me I would have to fill out some paperwork via email and never sent it. I had to call back and they finally sent me the paperwork which required the **** of the vehicle I no longer owned and a final mileage reading of the vehicle I no longer owned and then it had to be signed by a notary. None of this is required to start the coverage however just to make it extremely difficult and inconvenient to cancel. They are... read more
Endurance is a scam. I signed up without reading reviews first (major mistake). I subsequently tried to cancel but was unable to do so. I called numerous times. The representatives bounced me around from Activation, Customer Support and Retention. I waited on hold for over an hour or more each time I called. The phone disconnected several times and other times I just hung up. Long story short I've never been able to cancel.
Once again I get the shaft with my Endurance Warranty Services. I was just informed that they did not cover any part of my rental car despite initially telling me they would cover 2 days (out of 6). I have had nothing but issues with the claims made and I am researching alternative car warranty companies.
Endurance keeps sending warranty letters on a 2014 Mini ****** & 2015 ******* I've explicitly let them know I never owned either of these vehicles. Called many times as of today spoke with ******* he said he'd note the file and remove my name from further mailings. I've been told that before by others I spoke with at this company, but I'm still getting these letters in the mail.
Stick by your word and the contract. I spent 4 months paying and you don't honor it
Upon total refund request, the company has not responded. I have lost complete faith in Endurances customer ********************** efforts. It is clear the companys mantra is to s**** the customer over misinterpretation of a simple phrase. First, the local ******** **** Dealership was not a preferred/approved mechanic.( I should have recognized trouble was coming.) The assigned mechanic performed a limited diagnostic which reported:'lower control arms, lower knuckle arms and all 4 ball joints. The claim was rejected because ... read more
I signed up for a quote a received a call. They started telling me all the pricing for their highest plan. I asked for an email with all the pricing and they started pressuring me to go ahead and buy it so my down payment would be less. I complained about the pressure sales tactic and they just said they would just end the phone call. Never even emailed me the pricing. I would never do business with someone this shady.
I received a letter telling me my contract was going to increase. I called because I do not have a contract for this company. The person wanted to know the make of the vehicle even though she looked me up under their customer number. I said I do not have a contract with your company, and I want to be removed from the list of unsolicated mails. She insisted they are a provider of all major car companies; however, she could not tell me which vehicle I am under contract for. So in order to get me to the correct person, I would ... read more
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 32,972 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open at 8:00 a.m.