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Endurance Warranty Services

4.1

About this business

Location details

400 Skokie Blvd., Northbrook, IL, 60062, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.133,416 reviews
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Meredith S's profile image
Meredith S 
4 years ago

I purchased an extended service warranty for my vehicle which was based on mileage and time. When I sold the vehicle I requested a pro-rated refund based on mileage driven and time owned. I was told I would not get anything refunded because they paid claims. Rather than the person who took my cancellation request explaining how a refund would be calculated they just let you cancel it. Now when I ask about transferring the policy to a different car since I'm not getting a refund they tell you it's too late you already cancele... read more

Debra H's profile image
Debra H 
4 years ago

I am not impressed. When i called Endurance regarding a letter they sent my deceased husband, I first spoke with a young lady named ***** and she could not answer my questions so i asked for a supervisor. Once ***** got on the phone, I added my nephew because he wanted to know about the auto insurance as well. We asked ***** what all the insurance covered. We asked about the motor, transmission, electrical, heater core, air conditioning and heat and battery. We we're told it covered all of these, On Nov 12th I dropped my tru... read more

John H's profile image
John H 
4 years ago

They are extremely dishonest. Please beware! First of all they have dishonest marketing practices, secondly they don't cover what they say they will due to technical exclusions which are worded craftily, thirdly they insist on callers immediately leaving a five star review without ever filing a claim. If you read the ****** reviews almost 100% of the good reviews are written by new clients. They have no idea how they duped they are! 

Patrick M's profile image
Patrick M 
4 years ago

This company only wants your money they dont want to help you, they are extremely unprofessional when it comes to you actually having to try and use the warranty. Extremely low price caps and not to mention their reps will cut you off in the middle of talking. 

Solutions IV's profile image
Solutions IV 
4 years ago

Bad Business, false advertising from 30 to 60 day money back refund. Mepco Payment Plan they will lie. i tried contact the Rep who started my policy he is now M.I.A i would not leave a star. 

Suzanne W's profile image
Suzanne W 
4 years ago

I havent had to use my warranty so I cannot rate those services. I did get through to someone quickly and had my questions answered. I was also told an email would be sent to me. (***** hrs from date of call) 

Genine F's profile image
Genine F 
4 years ago

I have not had anything that needed repair that was covered.They will not cancel once you agree to using them. 

Ashley J's profile image
Ashley J 
4 years ago

When I tell you please never go to this company it is exactly what I mean this company was complete and total scam I went and purchases warranty because I knew of up-and-coming issues on this car and then when I was to report an issue on the car they sound every and each and every reason not to do the claim then after I explained to them that I was not satisfied they cancelled my policy and then told me that my refund will be prorated so they can take more money out of my refund 

dennis k's profile image
dennis k 
4 years ago

I am a new customer with home printer issues. Was told I could have a hard copy of contract mailed to me. That is not the case. Agent was nice I talked to and sent me to a phone app but concerned was else I was told may not be true 

Frequently asked questions about Endurance Warranty Services

How is Endurance Warranty Services rated?

Endurance Warranty Services has a 4.1 star rating with 33,416 reviews. 

When is Endurance Warranty Services open?

Endurance Warranty Services is open now. It will close at 5:00 p.m.