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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Kim was helpful, I had a valid concern regarding the lack of listed specific electrical components covered under the Supreme ( Platinum) level of coverage. Kim explained that all electrical and mechanical components other than what is listed under exclusions are covered. Kim explained the contract was standardized by law and does not list all covered components, just exclusions. Kim was helpful and succeeded in retaining my new membership. looking forward to continued quality customer service going forward
Nice people but when you have to cancel because of certain reason and you cancel within two months you spend oven a hundred dollars they refund you forty doesn't seem fare
They don’t cover anywhere near as much as they lead you to believe they do when they are selling you the warranty. I just went to a garage with a list of things on my car and they had an excuse for not covering most of them. My question is what am I paying you for then?
Business response:
Hello Margaret, we are very sorry to hear that you have had a negative experience with our company. If you could please contact us at 866-432-4443 or send us an email custserv@endurancedirect.com, we would like to hear about that experience and try to see how to make it a better one. -Customer Experience Team
SCAM!SCAM!SCAM! DO NOT PURCHASE FROM THIS COMPANY WILL NOT APPROVE YOUR CLAIMS AND TRY TO OFFER FINANCING AFTER YOU'VE BEEN PAYING YOUR POLICY!!!!! So last year May I purchased a policy from this company and was told anything that makes my car not work properly as far as my engine, transmission, turbo and etc. would be covered. Fast forward to the 11th month of my policy my turbo is giving me problem. I called Endurance twice before filling a claim and spoke to two different representative which both stated that my turbo is ... read more
The first time I called Endurance- they told me I would not be covered due to the state I was in which was false information. I called back and another rep was able to get me covered. The second rep I talked to was very helpful in starting my coverage BUT told me that with my coverage I would be getting 250 dollars to be able to spend at several different business such as amazon, eating locations and even to get gas if I wanted to use it this way. He then stated after the first 3 months I would be getting an additional 250 d... read more
They should explain the policy so we as a customer can understand it. I’m paying for a policy I can’t use because I gave the wrong mileage. I think they should ask for accurate mileage and we should go through the same process to get the policy like we have to get out of the policy. I’m a 61 yr old single female that got taken cause I read my speedometer wrong.
Called and told them what was wrong about not receiving my emails she asked my information and got all of the three emails send out while we’re on the phone within 2 minutes
Needed a copy of my vehicle warranty. Got it done in 2 minutes. No waiting on "hold"; no being transferred from one department to another. One word: Efficient.
Don't do it just don't they do not care about the customer but they love your money
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 33,416 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is open now. It will close at 5:00 p.m.