This profile has been claimed by the business owner or representative.
Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
These people hounded my father via cold calling his home and duped a 97 year old man into an insurance policy. Avoid these losers and anyone associated with them at all costas
Business response:
Hello David, We would like to speak to you about your father’s experience with Endurance. Please note, Endurance does not make "cold calls" or any outbound sales call unless specifically requested by a consumer via our online portal. Please contact us at 866-432-4443 or CustServ@edurancedirect.com, we would like to hear about that experience and try to see how to make it a better one. -Customer Experience Team
Well they told Me I'd have my refund by today 2/28/20. Well I called the and they told me now it will take up to 30 days to be refunded. It took them 1 day to take it, and they should be able to give it back in the same time period. I don't know anything about their car Protection Services because I'm ineligible for their service. But holding money they took from me for an extended period of time is unacceptable. My name is Richard A ******* and I live by, Say what You Mean, and Mean What You Say. otherwise keep your mouth s... read more
Business response:
Hello Richard, we are very sorry to hear that you have had a negative experience with our company. If you could please contact us at 866-432-4443 or send us an email custserv@endurancedirect.com, we would like to hear about that experience and try to see how to make it a better one. -Customer Experience Team
They are a scam they do all they can not to pay claims.
Business response:
Hi Ramona, It looks like we have a claim pending for you. Please give us a call when you can so we can discuss how to move forward and get you back on the road! You can reach us at 866-432-4443 or CustServ@edurancedirect.com Thanks, Endurance Support Team
Incredible how such a company has no remorse about ripping people off
Unhappy with the service I received. I Cancelled my contract with Endurance
Business response:
Hello Ronald, we are very sorry to hear that you have had a negative experience with our company. If you could please contact us at 866-432-4443 or send us an email custserv@endurancedirect.com, we would like to hear about that experience and try to see how to make it a better one. -Customer Experience Team
They will not honor the contract parts and repair of your vehicle. You have to jump through hoops for them only to find out you been wasting your time and money i was in a rental car for over a week to find out they are not covering my engine repairs because my oil change receipts are not good enough to satisfy them this warranty company is a joke and definitely not worth the money. Seems they want you to have perfect records so I would say dont work on your own car period. You have to call the dealership service department ... read more
I sold a plan on my vehicle. The first time I used it on two issues I was denied. I called back and forth between the dealer and the insurance company. In the end they did not pay!! The plan higher up would have paid. ??
Terrible sales practice.... Received solicitation \ notification of price increase on extended vehicle service plan - presumably for a leased vehicle that was turned back months ago. We did not have insurance through Endurance, When contacted the service rep asked me for information on the vehicle and she could not verify what information they had. Now I am wondering if this is the same company that is making robo calls regarding our "extended warranty". Lee L
What kind of stupid ass bul* **** reviewers are these? I don't care if the costumer service was polite or not , I want to know what kind of plans did you purchase ? If endurance paid for? If you took it to the dealership to get fixed? If they used OEM, remanufactured, used or what was broke ?Please people ,please tell us what's really important, not what you think of the costumers service ,I just bought the SUPREME EXCLUSIONARY PLAN FROM THEM I NEED TO KNOW ABOUT YOUR EXPERIENCE WITH THE PLANS .
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 33,416 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is open now. It will close at 5:00 p.m.