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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
submitted for a quote... they sent an advertisement and asked me to call... said they needed information on my vehicle but also told me everything they needed. I asked since they knew this why didn't I get a quote and asked to call... he replied in a hasty voice.. "check your inbox!".. it sjowed a few moments later.... could have more helpful customer service
Tried to find out who gave/sold my information to them. Got 2 hours of run a round including trying to get a superviser/corp. #. Even was called ignorant by one of their personell.
This company is just short of being a scam. They send mailers with headers that sound like government offices with warnings about warranty expirations on your vehicle when they don't know anything about what you do or do not own. They contact people in mutual consent states and refuse to turn off the recording of phone calls. They are attempting to trick people into buying overpriced unnecessary warranties.
COMPANY DO NOT COVER OEM PARTS!!!! I had a plan with Endurance, and canceled once they would not accept the dealer's mechanic OEM parts. They were willing to take care of the labor but they wanted to send their own type of parts. When I joined the plan, I was told they will cover OEM parts. THEY GAVE ME FALSE INFORMATION!!!!! THEY LIED to get me to join. Luckily I only had 3 months with them and they will send partial of what I invested (paid them).... P.S. they don't cover as much as they try to charge
I called to find out if a part was covered and was told it was and then when the shop called they they ask a lot of questions and told them it was not. The car is at the shop and needs this repair and I don't have time to take it anywhere else. It just seems like Endurance did everything they could to not cover is. Why did I buy a warranty if they're not going to cover anything!
This business sends out mail asking for immediate responses. They want you to purchase something from them but they make it look like you've already been a customer and you need to get a hold of them as soon as possible to make sure you'll still have coverage. They indicate that they have sent several notices that you have neglected to respond to and this might be your final chance. This is scam material. There is no return address on the envelope and their address information is in very small print at the very bottom of a r... read more
I will never buy another Endurance Extended Warranty Plan. They deny claims that should be covered and when I called them their representatives were the worst customer support reps I've ever dealt with. I escalated to a manager and that's when I found out why their support reps act the way they do. The manager would not listen to me at all. He interrupted and called me a liar. I caught him dancing around several lies of his own to cover his own Bu^^. This was the worst experience with any warranty company that I've ever enco... read more
I have had an awful experience with Endurance and have lost complete faith in this company. I was driving my vehicle when the warning lights turned on and immediately pulled off the freeway to safety. It took a number of days for a "third party" to inspect the vehicle, they denied any payment according to my service dealer because they stated that I was operating the vehicle after the warning light had turned on. They did not provide me with any objective evidence of this being the case, I can say I drove for an extremely sh... read more
they will sell you this warranty for your vehicle which has over 100k miles. however when you have a repair (oil pressure sensor) they refuse to pay it telling you because your truck has over 100k miles sensors are not covered. 100$ a month for 6 months out the window because I got taken by a company claiming coverage for cars with over 100k miles...this is false. it is a lie. it is theft by deception.
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 33,416 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.