This profile has been claimed by the business owner or representative.
Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
This business is a complete fraud and scam. Each time I called spoke to the same person with a different name. Was originally told the policy was active but when called back told there was a 60 day waiting period. So after the third or fourth time calling asked them define active.... So basically misleading and blatantly lied to from the beginning. Then after enough inaccuracies called back within 24 hours to cancel "Daniel" or maybe another name used buy the same person insisted on interrogating me of why I don't want to us... read more
I received in the mail (made to look like my existing warranty) and I purchased a "superior" option which was supposed to cover almost everything. The firm doing the pitch was not "Endurance" but rather a firm out of Texas. After buying the product I got suspicious and did an investigation on both parties. I spent a large amount of money to cover my BMW and the first claim made in April 2017 was dismissed (Claiming pre-existing condition). The second claim was made in September 2017 and again was denied this time saying they... read more
I'm receiving harassing letters from Endurance Warranty Services LLC every 2 weeks threatening me that I'm loosing my car warranty because I'm ignoring their solicitation mails. As a matter of fact I started leasing new car 2 months ago. Called them twice and some Chinese lady barely speaking English promised to take my name from their mailing list. Never done. Today called again and she hang up on me. Furious. I want this "business" fined for harassing people. I did not WANT them in my life. It is a pure intrusion in my pri... read more
I was told they would cover my transmission problems and was told they can’t and that it’s my driving that caused the dam when I baby the car. I would never recommend this place and they wouldn’t even give me my money back.
I just received a letter in the mail which my first look was that it was a spam mail because it had no return address. Upon reading the letter I saw a lot of "Red Flags" 1. car companies do not give your information to others. 2. No where on the letter states the name or website of the company. I played along and call the number. Not one time she said the company’s name until I asked. She want on telling me how my warranty expired and how I can save with them. she wanted me to give her my credit card information. I told her ... read more
Business response:
Endurance is a Certified member of the Vehicle Protection Association (VPA). In order to be a certified member of the VPA, a company must be audited by a third party law firm according to the VPA's Standards of Conduct. One of the Standards is the company must disclose who the company is on the mail advertisement. Endurance states it's name on every mail promotion. The mail piece the consumer speaks of above is NOT and Endurance mail piece. Further, the sales agent the consumer spoke to was not an Endurance sales agent. When... read more
I have been receiving numerous phone calls weekly for about a year from Endurance Warranty Services regarding a warranty on my **********. Repeatedly I have told them that I NEVER owned a ********** and to take my name off their list, yet I continue to receive these harassing calls. This week I received a call, plus a notice in mail about a ********** I NEVER owned. One of the reps asked me what kind of car I did own and I told him it was none of his business. He asked if I wanted a warranty on my car and I said that even if... read more
I find it appalling that this business is allowed to send advertising that is specifically designed to look like some sort of official notice from the state (Florida, in my case).Phrases such as, 'Immediate response to this notice requested," and "Our records indicate you have received multiple notices and have not contacted us to update your auto file." The letters always claim "No other notices will be sent," and yet I get these things as regular as bills. Nowhere on this "notice" is the name Endurance Warranty. Nowhere on... read more
they sent me a letter making it look official and like I had applied for business with the company. it even says "pending" for coverage. DO NOT DO BUSINESS WITH THIS COMPANY! I called and spoke to a person who said their name was Jennifer and she admitted this was to solicit my business. no company should disguise their identity on notices, and it never said Endurance on the letter. SCAM!!!!
My advisor Nicole was great to work with. She gave me advice on why my part was not covered and helped me with questions I had with why the service center did what they did to the vehicle. Very informative and just plain nice to deal with. This experience with Endurance has always been very nice and professional but on the ***** ***. side of the Endurance don't go there and don't purchase anything with ********** ******** ****** *******of Florida , Inc. or any other state at the end. It is a bunch of NO birds there in Atlant... read more
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.1 star rating with 33,416 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.