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Endurance is one of the largest providers of vehicle service contracts in the nation and is backed by an AM Best “A” rated insurance company. When your auto manufacturer’s warranty is about to run out or has run out, you’re responsible for any mechanical breakdowns your vehicle incurs. That can lead to thousands of dollars in auto repairs. Endurance can shield you from those high costs with a vehicle protection plan that will pay the mechanic directly for parts and labor.
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Excellent assistance, answered all questions, was patient and very helpful
**** was an excellent and professional help and answered all my questions
Business response:
******, thank you for your review! We're thrilled to hear about your positive experience with our team. If you need assistance or have any questions in the future, don't hesitate to reach out. We're here to help! - Endurance
Easy to sign up and great coverage. The customer ********************** is fantastic. You talk to real people.
I haven't used my plan yet but my customer ********************** experience so far has been excellent.
I got this coverage after my car warranty was done. I had to use my Edurance coverage 2 separate times. Which would have cost me over $3000.00 out to f pocket. Endurance covered it all but my deductible. I sold that car. But I definitely got coverage for my next car I purchased. I have had this car for 3 years now. I have had no problems with it because t happy knowing Edurance coverage is there if I need it. I recommend Edurance to all my family and friends.
Business response:
Thank you for sharing your experience, Clarae! Its great to hear that your claims process was smooth and hassle-free. *****! Thats exactly what we aim for. Your recommendation means a lot, and we truly appreciate your trust in us. Safe travels! - The Endurance Team
The customer ********************** was great and I think I got a good policy. Question? I paid my first payment by Credit card and want to make the rest of my payments on-line using my bank but could not figure out or find a way to do it when I signed in to my acct. Can you help me with that? Other than that, everything was smooth. Thanks.
Business response:
Hi ********, thanks for the positive review and for reaching out. To change your payment details, log in to the Endurance Customer Portal, or access the website of your payment provider, based on the terms of your contract. You can also reach out to customer ********************** by calling **************. Thank you, The Endurance Team
I haven't used my policy yet but they have very excellent customer **********************
Business response:
Thank you for the 5-star review, ******. We're glad the sign-up process went smoothly and that our team was able to assist with your coverage needs. If you ever need anything, were here to help! - Endurance
Happy Friday! , I would , I like to thank you ***** one for your Excellence Customer ********************** you were very professional and detailed with assisting me with receiveing the warranty for my 2019 ******** XT4 from Endurance. One of my favorite quotes from 4 ********* ******* ***** ****** "If You are going to Achieve Excellence in Big things, You Develop the Habit in Little matters! Excellence is not an Exception; it is a Prevailing Attitude! ***** , as one of the Accountmanagerfor Endurance Car Warranty, you showe... read more
They help where they can, sticking to the contract. It's tough. Customer ********************** is great, but claims? Wow, they need a serious shake-up and to remember they're dealing with people, not just numbers.
Business response:
*******, we're sorry to hear that your expectations regarding our claims department were not met. When time allows, please feel free to send us an email at ************************************ We'd like to see what we can do to make things right. Thank you, The Endurance Team
Endurance Warranty Services has a 4.9 star rating with 21,819 reviews.
Endurance Warranty Services is open now. It will close at 5:00 p.m.