This profile has been claimed by the business owner or representative.
Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I was having a telephone meeting with a live person. She was professional and really happy at the end of our conversation. I gave a 5 star review and now I am writing a review.
Business response:
Hi, *******. Thank you for taking the time to leave us a rating. It's much appreciated! - Endurance
The customer ********************** for ********************** is always helpful and friendly when I call. The only issue I had was when trying to get my ac fixed and the mechanics and endurance weren't communicating between each other. I did have to call the mechanics and then do a 3 way call with the mechanics and endurance in which they asked me to hang up because even though it was concerning my car I wasn't allowed to be privy to their conversation. But it all worked out in the end.
Business response:
Hi Faith, thank you for sharing your experience with us. Were glad to hear our customer ********************** team has been helpful and friendly when youve reached out. We understand how frustrating it can be when communication between parties isnt as smooth as it should be, and we appreciate your patience while everything was sorted out. Your feedback is valuable as we continue to improve the process, and were happy to hear it was resolved in the end. - Endurance
Mrs. ******** ****** was AWESOME! She helped switch my existing policy to my new vehicle and even closed out an old policy from another vehicle. She was patient, kind, but most of all KNOWLEDGEABLE! So thrilled to have piece of mind coverage for my vehicle. THANK YOU ENDURANCE, BUT MOST OF ALL THANK YOU ************
Business response:
*****, thank you for sharing your feedback! Were thrilled to hear we were able to make the transition to your new vehicle smooth and stress-free. Well be sure to recognize our *** for her knowledge and care. Were glad to have earned your trust and look forward to keeping you covered for the road ahead. - Endurance
first time caller she explained where to look for as the problem my vehicle that I was having to ensure that it was covered and a better explanation .
Business response:
Sammyetta, we're happy to see that you had a 5-star experience! We're here for you anytime. - Endurance
********* was very knowledgeable and attentive to my Warranty needs. She provided me with an excellent customer ********************** experience. I will definitely recommend others.Thank you,********
Business response:
Hi, ********. We are thrilled to learn that you had a positive experience with us! - Endurance
Wonderful but could.also start adding coverages for catalytic converters ecm and pcm computers.that are embedded in engines inside cars etc those would be safe to do to add them for coverage why..because they connect to engines and can be a huge problem for drivers
Business response:
Hi *****, thanks for your review and for sharing your perspective. Were glad to hear youve had a great experience with Endurance. We also appreciate your feedback on expanding our coverage. Input like yours helps us evaluate how our plans can continue to evolve to better support drivers. Thank you,The Endurance Team
******** was very courteous and professional. It was a pleasure to talk to her.
Business response:
Hi, *****. Thanks for taking the time to share your positive experience. We appreciate it! - Endurance
Customer ********************** was great ?? and the representative was very knowledgeable
Business response:
Hi, ******. Thanks for taking the time to write us a review! - Endurance
Customer ********************** person very helpful handled my concerns and to my satisfaction
Business response:
******, we appreciate the kind words and are glad we could provide you with a positive experience! - Endurance
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4 star rating with 32,210 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is open now. It will close at 5:00 p.m.