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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The customer ********************** representatives have been excellent so far. Although I have not required their assistance yet, I feel confident that they will provide high-quality service when the need arises.
Handled my request to cancel policy appropriately although took about ********************************************************************************************* the future which was nice. Very professional
A great value and super people to deal with, aver all amazing!
Business response:
Hi, *******. Thank you for taking the time to share your experience with Endurance! We take pride in knowing our customers are happy. - **********************
Very professional, knowledgeable person, kind and caring person with five ???????????????????? up.
Business response:
Hi, *******. We're happy to hear that our team provided you with excellent service. - Endurance
Customer Service is quick to answer the phone, always courteous and is always prepared to handle questions.
Business response:
Thank you for your review and for taking the time to share your feedback with us, ****. Our top priority is quality customer **********************, and we are ecstatic that we met that ***** - Endurance
Esther Johnson saved the Day. What a Gem. I spoke to several of your reps… what a difference. Esther was professional and very friendly. She solved my problem. Thank you.
Business response:
Thank you for your review and for taking the time to share your feedback with us, ****. Our top priority is quality customer **********************, and we are ecstatic that ****** met that ***** - Endurance
Coverage explanation was accurate and cancellation performed with hard sell person took 30 min to complete but was finally done. I was not pleased with the reviews I heard on the internet so I decided the plan was not for me.
Business response:
Hi, ******. At Endurance, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please send us an email at ************************************ Thank you, The Endurance Team
My final contact agent Cindy Brady was phenomenal ???? Her patience with every detail shared with me to gain knowledge of my warranty was on point. More than I could have ever understood by ready my policy alone. Cindy was a worth of information. Thank you. She's an asset to costumers as well as Endurance!
Business response:
Thank you for your review and for taking the time to share your feedback with us, ******. Our top priority is quality customer **********************, and we are ecstatic that ***** met that ****! - Endurance
Everything was OK. I have a problem with the wording in the policy and also what Customer ********************** tries to explain but not fully. This was my second request I needed help with. The first one was for a new alternator, which, for some reason was not approved. I was not a happy person. The second was the starter, which was approved that was greatly appreciated. I imagined there was going to be great drama going forward with approvals non-approvals, too small of a job, your policy doesnt cover this. Oh! Im sorry, ... read more
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4 star rating with 35,465 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.