This profile has been claimed by the business owner or representative.
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Great telephone response to my questions on my policy. Thank you to the 2 Reps that assisted me.
Excellent service! Agent was very helpful and professional. Love the benefits and will definitely recommend to family and friends.
I went to the dealership to look at extended warranties, the were trying to charge me about ****** a month for a warranty that gave me only 40 000 miles additional coverage. I called Endurance and my *** was amazing. He got me an additional ******* mile warranty for ****** a month. He was very professional but also very personable. He conversed while still providing all the information we needed. This particular experience gave me hope that customer ********************** is not dead. This was superb example of customer supp... read more
Was Very Very Professional. Truly Know Her Job and Explained Everything. She Needs To Be Promoted
Endurance stands behind their product. I had an issue and had no problems getting it resolved fairly quickly. ************.
Business response:
We're thrilled to hear you had a great experience, *****! If you have any questions in the future, don't hesitate to reach out.
I've decided to go with the ************* extended bumper to bumper coverage as opposed to ENDURANCE. But, I just wanted to leave a note complementing the ENDURANCE CANCELLATION PROCESS, and specifically their representative in ********** by the name of ***** for his timely and painless process. The wait times on the phone were a little long, but overall the process was very good. **** ******** in ********
Business response:
Hi, Cassian.Thank you for sharing your experience. We're happy to hear that our *** provided a smooth and professional cancellation experience and made the process as easy as possible. We appreciate your feedback regarding the wait times and thank you for giving Endurance the opportunity to serve you.
Service rep ******* was very courteous and professional. ******* addressed my concerns and adeptly, and politely handle my situation.
Great service and people to work with, so far!Looking forward to work with them!
Business response:
Hi, *******. Your feedback on our service and team is highly appreciated. Thank you for the review!
Very professional and explained the high points of the coverage.Have used Endurance over the last decade and have enjoyed the experience
Business response:
******, thank you for your loyalty over the past 10 years! We're glad to hear you've had a positive experience with Endurance and that our coverage has been beneficial for your vehicles. We appreciate your recommendation and are here to support you with any future needs.
Endurance Warranty Services has a 4 star rating with 33,877 reviews.
Endurance Warranty Services is closed now. It will open at 8:00 a.m.