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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I would not be happier with Endurance. I had issues with my ********** snd AC operation. I brought my chicken to the dealership to make sure the work would be performed properly. Endurance worked with the dealership and gave approval for the work ahead of schedule. The dealership also found another separate issue with my suspension and without my knowing a problem existed they worked with Endurance to taje care of this covered problem as well. I am thrilled with the service provided by both the dealership and Endurance. Than... read more
Business response:
Hi, ******. We're so glad to hear that your repair experience went smoothly and that both your vehicle issues were addressed quickly. It's great to know our team and your dealership were able to work together and get everything approved ahead of schedule. Thank you for sharing your feedback! Sincerely,The Endurance Team
Without getting into specifics.Endurance exceeded my expectations and would not hesitate to recommend them. The only suggestion I would make is to choose your repair facility wisely if possible a facility that has worked with Endurance before. Next time I will avoid my **** dealership if possible.
Business response:
Hi, *****. Thank you for recommending us in your review! We're glad your experience with us was a great one. - Endurance
She was helpful with my questions and explained everything I inquired about.
I, unfortunately, canceled my policy as it was not right for me and maybe, if I would ve asked more questions, I may have decided not to use coverage. I just took it at face value. So on coverage, I can't give 5 stars, but if I could, I'd give 5 for the customer service I received from a few, including Sheena Banks for being so gracious. She is well trained, but has a God given talent that can't be trained or replaced. She didn't make me feel bad about canceling and was very prompt in explaining terms of recourse. Clarity of... read more
Business response:
Hi, ******. We appreciate you taking the time to share your feedback, and we're glad to hear you had a positive experience with our customer ********************** team. It's great to know that our *** was able to assist you clearly and respectfully. Thank you for your thoughtful review and for giving us the opportunity to serve you.Sincerely,The Endurance Team
The "contract/cancelation " *** I just spoke to was VERY knowledgeable and sweet. Bottom line I'm keeping the coverage.
Every customer representative with ********************** has been pleasurable to visit with and they all speak English very well!
Business response:
Thank you for rating us our team so highly, ******! - Endurance
Hello the ************************* was very helpful respectful and patient with me he answered all my questions and sent me a copy of my contract as well. I was very satisfied with him today
They treat me like a real man and give me a discount cuz I was in the hospital and they didn't know how many miles was on my car and they treated me very well I cannot go with any other company
Business response:
***********, we are thrilled that you had a great experience with us. Thank you for taking the time to leave us a rating! - Endurance
I got a reminder to update my exact mileage - I contacted Endurance Warranty Service's call center - the young lady verified my **************** ensuring correct and exact information - I gave her my mileage and she verified my mileage, activation fee was processed and my next month payment - professional, knowledgeable and perfect customer **********************
Business response:
Hi, S Page. We're glad you were able to easily update your information. Thanks for taking the time to share your experience. We appreciate it! - Endurance
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4 star rating with 33,241 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is open now. It will close at 5:00 p.m.