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400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The process of turning down parts from repair shop account of cost and shipping part from endurance needs to be addressed. Downtime getting car repaired waiting on yall to ship parts Is not away to treat your customers. I understand the reasoning but this should be fixed, between the shop and endurance and help speed up repairs for the customer.
Business response:
Hi, ******. We appreciate you taking the time to share your feedback. We understand the frustration that repair delays can cause and will share your comments with our team as we continue working to improve our process. If you'd like to discuss your experience further, please contact us at ************************************ Thank you, The Endurance Team
My customer *** was very smart and great to deal with i would hire her for one of my company's in a minute ??
Endurance was very easy to deal with and extremely helpful with my recent claim plus Endurance also covered car rental which was really helpful so that I didnt have be without a car! I definitely recommend Endurance! If youre thinking about purchasing a plan with Endurance do it! You wont be sorry! Its no wonder why their ratings are so high! They deserve it!! Im really glad I purchased an extended warranty with Endurance! Very reputable car warranty!
I went to pick my car back up and endurance paid everything it was quick and easy I paid $100 deductible and that was it, endurance is worth the investment sincerely ****** *******
**** *** HELPED ME ALOT. SHE HAS A GREAT VOICE I CAN UNDERSTAND HER. SHE ALSO TOOK THE TIME WITH ME I'M A SENIOR AND HAVE A DIFFICULT TIME TRYING TO UNDERSTANDING SOME VOICES. THEIR EITHER TOO FAST OR HAVE BROKEN ENGLISH. ENDURANCE IS A GREAT CO. THANK YOU ALL. GOD BLESS
I had to use this insurance not to long after I purchased it and was worried about the outcome But was very happy with them. I had a dealer do my repair
I haven't used my plan yet but I am glad to have it if needed
Great customer **********************! I called and spoke to Mr. ****** ******** who provided the information that I needed in a very prompt and timely manner. Mr. ******** was courteous and professional. Endurance customer ********************** is top notch.
I worked with ****** in Endurance Customer ******************** this morning. Very positive experience. He helped me clear up an issue with the credit card that I use to make my monthly premium payments. ****** was helpful, knowledgeable and pleasant to work with. I'd give him 6 stars if I could! Thank Endurance, you hired a great person to represent your great company.
Endurance Warranty Services has a 4 star rating with 32,004 reviews.
Endurance Warranty Services is open now. It will close at 5:00 p.m.