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Epic Sports
- Recreation
- Bel Aire, KS
About this business
Epic Sports offers over 500,000 SKUs of team sports products including: baseball, soccer, basketball, softball, football, volleyball, and lacrosse, with new products added daily. • No Minimums • Quantity Discounts • We print your: Picture Logo design
Location details
9750 E 53rd St N, Bel Aire, KS, 67226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
“Nickel and Dime......Terrible” I own a small business and would NEVER disrespect my customers the way they do. They don't pay for the shipping return and have a "restocking" fee. Doesn't matter if you didnt even touch the product and its in perfect shape with the tags. You lose. The sizing stinks and the customer service is worse. STAY AWAY!!
“Horrible Experience (You get what you pay for)” I wanted to give this company a positive rating, but no matter how many opportunities I gave them they continue to fail. Not only was the order seriously delayed, but there was not communication, update, etc. I call multiple times only to be transferred to my account representative, who literally laughed when I asked why the team jerseys were not shipped overnight. I was told the order was delayed due to broken print equipment and vendor supply of the jerseys. I can understand... read more
“TERRIBLE CUSTOMER SERVICE!!!!!!” Ordered shirts and the wrong one was shipped, they refused to correct by shipping the correct shirt at no additional shipping fees. CUSTOMER SERVICE rep tried to help, but I was transferred to managers who were both ABSOLUTELY TERRIBLE!!!!! They would not correct their mistake!!! BUYER BEWARE!!! DONT ORDER FROM EPIC SPORTS!!!
“deceitful company” deceitful company, that sells dirty items and does not even offer to exchange them. Additionally, they give false information on their customer service line to lure you in for the sale and does not honor employee statement. Beware!
“Awful” Ordered items over 30 days and customer service refuses to reship or refund. Ups claim has been opened 3x now and say each time have to wait 8 days Its ridiculous Awful to deal with and absolutely NO customer service
“Cheap Stuff Not Returnable” I order dimpled baseballs and in order to see if they are any good I had to take them out of the box and throw them (that's what I do with them). They didn't work (inferior bounce quality). In the process of throwing them, of course they cannot be returned in perfect (or saleable) condition. These are crummy balls (defective in their terms) that Epic is selling and now, rather than returning them, I'm just going to eat this expense and never use Epic Sports again. Epic means "grand." I should've ... read more
“Customer Service not good” Ordered and received two large wind shirts. One fit perfectly the other much too large. Sent two emails 11/8 & 11/9 to Cody in Customer Service, no response. On 11/13 spoke to Adam in Customer Service and he asked for a photo showing the size contrast. Photo sent 11/13 no response. Called Adam again on 11/20 & 11/27, he advised that the order fulfillment vendor was sending me a replacement wind shirt. No response yet. I advised Adam that I would be writing this review if I did not get shipment con... read more
“Never Ever Buy From This Company” Just like most people who have submitted reviews about Epic Sports I have experienced the worst customer service possible. I bought a football officials hat from them and it came to me the a rip in the seam. So, I emailed them right after I purchased the hat telling them that it was torn - I also included pictures. They ignored my email. I emailed them to follow up on why I haven't heard anything from them and they respond telling me that they have a 30 day limit on returns and that it was ... read more
“TERRIBLE CUSTOMER SERVICE!” 1 star is too much for Epic Sports! Bought 11 ankle braces. I bought them according to the picture Epic Sports put on their website. I received 2 different models. One with the support on the side of the ankle and one with the support around the ankle. After multiple emails with Bryant (who does not care to follow up), I asked to be called by a manager. Waited 10 days... no response, so I decided to call Epic Sports. I talked to a manager : CODY. Very impolite, rude and he hung up on me. (Yes, ve... read more
Frequently asked questions about Epic Sports
How is Epic Sports rated?
Epic Sports has a 4.5 star rating with 48,687 reviews.
When is Epic Sports open?
Epic Sports is closed now. It will open at 8:00 a.m.