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Epic Sports
- Recreation
- Bel Aire, KS
About this business
Epic Sports offers over 500,000 SKUs of team sports products including: baseball, soccer, basketball, softball, football, volleyball, and lacrosse, with new products added daily. • No Minimums • Quantity Discounts • We print your: Picture Logo design
Location details
9750 E 53rd St N, Bel Aire, KS, 67226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
“Horrible Customer service, and shipping procedures” Terrible customer service and resolution options for purchasing customers. I placed an order with Epic sports online.over 2 weeks ago the order was approved, a day after the order was placed I received an email that their was an issue with the order, and it would be placed on hold until I called. They also have an automated system that begins calling you at 7am and ends after 8pm letting you know there is an issue with the order and to call in. I call in, and they do not o... read more
“Worst customer service I have ever experienced” I would give negative stars if I could. I spent $150 on shipping, and they put my order on hold three different times failing to meet the delivery date then randomly ran out of all inventory five days after ordering. DO NOT EVER ORDER FROM THIS SITE. Finally, I received the cheer skirts I had ordered which were plain white... they had used BLUE stitching to stitch an all-white cheer skirt?? Save the headache DO NOT USE THIS SITE.
“Will NEVER Do Business with again” They do not fix their mistakes, all the bad reviews seem to match my experience with them. The teaser prices aren't worth it, even when says in stock, it is likely stock not correct, and then they take days to fix. Their shipping costs are out of control, and customer service has no power to correct anything. WOULD NOT RECOMMEND TO ANYONE.
“Terrible Customer Service” Ordered custom jerseys and they were not able to deliver them to me via USPS. Now that they have been sent back to their warehouse, they are demanding that I pay shipping costs to have it resent. I already paid for shipping and they were not able to deliver, so how can they guarantee that I receive it this time? Customer service has been slow to respond and they do not seem to care about making it right. STAY AWAY!!!!!!!
“Poor Business Practices” Recently purchase a product from Epic sports that arrived damaged. Even though their policy was satisfied by notifying them with pictures, they were more concerned with not having to pay anything and denied the claim to replace the damaged product using the freight companies refusal to accept responsibility for the damage. Epic sports is a middle man and only worried about their bottom line. I would take my business elsewhere to somebody that has values and follows them.
“Bogus” Ordered Cliff Kleen officiating pants. Wrong Size. In the package was a card that said: Thank you for choosing Cliff Kleen Athletic for your gear needs. We hope our service has acceded your expectations. If you have any questions or comments please contact us at 1-800-992-0799. Called an argued with a lady who said oh no, we can't help you, you need to call Epic sports where you bought them. I called over 20 times and waiting up to 15 minutes on some of the calls and NOBODY ever answered. I finally emailed a lady and... read more
“Payment System is TERRIBLE!” STAY AWAY! Ive never had such a bad experience with ordering something online. I received an automated phone call that there was an issue with my order. So I called them back and after waiting on hold the billing address was their issue. It's the same address Ive used for over 5 years with the card so I guess P.O. Boxes dont do well for their system. We tried to type the info in again while on phone still no good. Then in order to use a different credit card we had to cancel the order and place ... read more
“Terrible return policy, don't order from Epic Sports!” I ordered Adidas jackets for our soccer team and paid for them online. A few days later, I got a call saying they didn't have some of the sizes I needed so they refunded me on those and shipped the sizes they did have. I couldn't find matching jackets in the right sizes elsewhere to match the jackets they had just shipped, so I needed to return the 10 jackets I bought from Epic Sports. They informed me that I would have to pay a $7.16 fee per jacket and that I would hav... read more
“Horrible Return Policy!!” Bought jerseys for my daughters basketball team. One of the sizes was too small!! Called and asked if I could exchange it for the next size....The jersey was $12.99....said sure, except I would have to pay $10.90 for shipping?!?!? 1 jersey for $23! And I get a restocking fee and have to pay for shipping to send the wrong size back!! I will not order through them again!! Buyers BEWARE!!
Frequently asked questions about Epic Sports
How is Epic Sports rated?
Epic Sports has a 4.5 star rating with 48,687 reviews.
When is Epic Sports open?
Epic Sports is closed now. It will open at 8:00 a.m.