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Evercare Direct LLC
- Insurance
- Tempe, AZ
About this business
Location details
398 S Mill Ave Ste 304, Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Five stars, no question. My AC stopped working on one of the hottest days of the year and I was dreading the process. Called Evercare Direct, explained the situation, and they treated it as urgent. Tech came out fast, diagnosed the issue, and it was covered fully. Couldn't ask for more.
Business response:
Dear ******,Thank you for your wonderful feedback. We are glad we could assist you during a stressful situation and that your claim was handled quickly and efficiently. Providing prompt service and peace of mind to our customers is our goal, and we appreciate you taking the time to share your experience.
Signed up after a friend's recommendation, and honestly it's one of the best financial decisions I made this year. The coverage is comprehensive, the monthly cost is fair, and when I actually needed to use it, everything went smoothly. No runaround, no fine print surprises. Just solid, dependable service.
Business response:
Dear ****,Thank you for your feedback. We are pleased to hear that your claim was handled promptly and that our team was able to assist you during a stressful situation. We appreciate your trust in us and thank you for taking the time to share your experience.
I work long hours and don't have time to deal with drawn-out service calls. Evercare Direct's online portal made scheduling a repair incredibly easy I did it during a lunch break. The tech showed up on time, fixed the issue, and left everything clean. That's the kind of service I pay for.
Business response:
Dear ******,Thank you for your feedback. Were glad to hear our online portal made scheduling easy and that the service was completed on time and to your satisfaction. We appreciate your trust in Evercare Direct and are happy we could provide a convenient, efficient experience that fits your schedule.
Quick, efficient, professional. Those three words describe every interaction I've had with this company. My dishwasher claim was filed online in minutes, approved the same day, and repaired within 48 hours. If you're on the fence about home warranties, Evercare Direct is the one to go with.
Business response:
Dear ***,Thank you for your feedback and for sharing your experience. Were glad to hear your dishwasher claim was handled quickly and efficiently from start to finish. Providing a smooth, professional process is exactly what we aim for, and we appreciate your trust in Evercare Direct and your recommendation.
Had a plumbing leak behind my kitchen wall. Not a fun situation. But from the moment I called Evercare Direct to the moment the plumber finished, I felt supported. They kept me updated throughout and even followed up afterward to make sure everything was okay. Really appreciated that extra step.
Business response:
Dear ****,Thank you for sharing your experience. Were sorry you had to deal with a plumbing leak, but were glad our team was able to support you through the process. Keeping customers informed and following up after service are important parts of what we do, and were happy to hear that made a difference. We appreciate your trust in Evercare Direct and your kind feedback.
I've been a customer for almost two years now and have used the warranty twice. Both times, the experience was hassle-free. The contractors they send are skilled and courteous. It feels like the company actually vets who they work with, and that matters a lot to me.
Business response:
Dear *******,Thank you for your continued trust over the past two years. Were glad to hear both of your experiences were hassle-free and that the contractors met your expectations for skill and professionalism. We take care in working with service providers who deliver quality work and respect our customers homes. We truly appreciate your feedback and your loyalty.
What really impressed me was how upfront they were about everything from day one. No hidden fees, no surprise exclusions. When my garbage disposal needed ***lacing, the *** walked me through the claim step by step. The whole thing was resolved in under 36 hours. Legitimately impressed.
Business response:
Dear ******,Thank you for your thoughtful feedback. Were glad to hear the process was clear and transparent from the start, and that your garbage disposal claim was handled quickly and efficiently. Our goal is to make the claims experience straightforward and stress-free, and we appreciate you taking the time to share your positive experience.
I wasn't sure what to expect from a home warranty company, but Evercare Direct completely changed my perception. When my water heater gave out, they had a technician scheduled within 24 hours. The whole claims process was surprisingly painless. I've recommended them to two neighbors already and would do it again without hesitation.
Business response:
Dear *****,Thank you for sharing your experience. Were glad we were able to make a positive impression and help quickly when your water heater failed. Its great to hear the claims process was smooth and that you felt confident enough to recommend us to others. We truly appreciate your trust in Evercare Direct and your kind feedback.
Theres a noticeable level of care in how Evercare Direct LLC operates. Their team ensured every aspect was handled properly, and their commitment to doing things right really shows.
Business response:
Dear *****,Thank you for your kind feedback. Were glad to hear that you had a positive experience with our team and that our commitment to providing careful and thorough service was evident. We appreciate you taking the time to share your experience.
Frequently asked questions about Evercare Direct LLC
How is Evercare Direct LLC rated?
Evercare Direct LLC has a 3.1 star rating with 239 reviews.
When is Evercare Direct LLC open?
Evercare Direct LLC is open now. It will close at 6:00 p.m.