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Evercare Direct LLC
- Insurance
- Tempe, AZ
About this business
Location details
398 S Mill Ave Ste 304, Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would use the words professional, courteous and efficient to describe our experience. I have already informed two of the neighbors about Evercare.
Business response:
Dear ****,Thank you for your kind review! We're glad to hear your experience with Evercare was professional, courteous, and efficient. We also truly appreciate you sharing your experience with your neighbors,your support means a lot to us.
They do not seem like a warranty company but rather a safety net for our household. We are at peace knowing nothing major will put our monthly budget into ruin.
Business response:
Dear *******,Thank you for your kind words! We're so glad to hear our service gives you peace of mind and helps protect your household from unexpected expenses. We truly appreciate your trust in us.
Although our dryer is older, they didn't complain about getting parts for an older machine. They found what was need, and got it working in two days.
Business response:
Dear *******,Thank you for sharing your experience! We understand that older appliances can sometimes present challenges, so were glad our team was able to track down the necessary parts and get your dryer up and running again quickly. We appreciate your trust in us and are always here if you need anything in the future!
We had a dishwasher that had begun to fill the kitchen on a Sunday, and I was shocked that they reacted so fast. The disaster that might have taken place due to this was contained.
Business response:
Dear ******,Thank you so much for your kind words! We know how stressful a situation like that can be and were glad we were able to respond quickly and help prevent further damage to your kitchen. Our team takes pride in being there when it matters most, and it means a lot to hear that we made a difference. If you ever need us again, dont hesitate to reach out!
A claim based online required a few minutes. I also prefer the fact that their system is so simple and modernized, as compared to other firms that I have interacted with.
Business response:
Dear Summer,Thank you for your feedback! Were so glad to hear that you found our online claims process quick and easy to use. Weve worked hard to create a system thats simple and modern, so its great to know that it stood out compared to your past experiences. We truly appreciate you taking the time to share your thoughts!
It struck me how much I liked the follow up call made after repairing my washing machine. It demonstrated that they were concerned about the quality of the work and not at the closing of a claim.
Business response:
Dear ****,Thank you for your kind feedback. We're glad the follow-up call made a positive impression.Our goal is to ensure every repair meets our quality standards and that our customers feel confident in the work completed. We appreciate you choosing us and are always here if you need help in the future.
Their text notifications were helpful. I was fully aware of the time when the technician would come to my place so I did't end up wasting the whole day waiting around like I'm used to experiencing with service providers.
Business response:
Dear ****,Thank you for your feedback! We're glad our text notifications helped keep you informed and made scheduling more convenient. We appreciate you choosing us and are happy to hear your experience was a positive one.
The majority of businesses are able to use complicated language to conceal their intentions but at Evercare, we always knew what our plan entailed. We did not receive any unexpected shock when our oven heating component had to be changed.
Business response:
Dear Sienna,Thank you for your feedback! We're glad to hear that the process was clear and transparent and that there were no surprises when your ovens heating component was replaced. We appreciate your trust in Evercare and are happy we could help.
This year, I made three claims due to the fact that my appliances are becoming old, and all of them were professionally handled. It is the best security I have ever had on my house.
Business response:
Dear *****,Thank you for your feedback! We're glad to hear that each of your claims this year was handled professionally. We truly appreciate your trust in us and are happy to provide the support and protection that gives you peace of mind in your home.
Frequently asked questions about Evercare Direct LLC
How is Evercare Direct LLC rated?
Evercare Direct LLC has a 3.1 star rating with 239 reviews.
When is Evercare Direct LLC open?
Evercare Direct LLC is closed now. It will open on Monday at 9:00 a.m.