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398 S Mill Ave Ste 304, Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company sends very misleading and predatory lettes. Evercare is a pure scam & absolutely fraud. Information provided by Rep was wrong, fake & tactics used by Reps was nothing but cheating practices. Please stay clear of this scammer.I have to choose 1 star because didn't have an option for giving it negative stars.
Business response:
To Whom It May ******************** you for bringing your concerns to our attention regarding your experience with our business. We strive for transparency and honesty in all our interactions. We assure you that we do engage in any fraudulent or deceptive practices. We would like the opportunity to address your specific concerns. If you could call customer service at ************ someone would be happy to help. Thank you.
If there were 0 stars for this review that what I will rate it. Horrible phone customer service when you call to inquire about the offer coverage letter received. 2 different calls with 2 different outcomes in cost. Phone person ********* just pushes you to get the $395 in order to send you a hard copy information on the coverage there is no website to review it. Its the $395 or nothing and the decision has to be done while you are on the phone with him. I told him in 1hr I can call back with the Vin number once my wife gets... read more
Business response:
To Whom It May ************************ you for bringing your concerns to our attention regarding your experience with our business. We strive for transparency and honesty in all our interactions. We assure you that we do engage in any fraudulent or deceptive practices. We would like the opportunity to address your specific concerns. If you could call customer service at ************ someone would be happy to help. Thank you.
This company sends predatory looking letters asking to immediately contact them about the "vehicle service contract."
This company sent a letter to me about a factory warranty. I called to see what was this about. Then they proceeded to TRY and pressure me into paying for a warranty without anything to look over. Of course it didnt work. They were extremely rude and had an attitude like I need to pay them or else. SMH
Remove me from mailing list. There are legitimate ways to solicit business & these letters are not them. May your mailbox be filled with complaints. Please seek your mothers forgiveness.
Business response:
To Whom It May Concern:Evercare Direct is the administrator of vehicle service contracts.We DO NOT obtain consumer information. However, 3rd party agencies that sell our policies do and obtain information from a variety of sources, including but not limited to, public and freely available records and databases, online form submissions, web advertisements, and referral partners. Please contact whatever company sent you the letter in the mail so that they may remove you from their mailing list. Thank you and have a great day.
Scam. I received a scary-sounding letter yesterday (7/1) saying I need to respond by 7/11 and that my service vehicle contract isnt activated and if my factory warranty has expired I *will* be responsible for paying any repairs (emphasis theirs).My car is 9 years ********* been paying for any repairs for a number of years. Trying to find out who sent this letter I had to read it several times before I saw the company name (Evercare Direct) in the smallest print at the end of the last sentence on the page.
I keep receiving scary "time sensitive" letters from ***********************, who is the Program Director of Evercare Direct about my car's warranty expiring. The problem is, I purchased car new only 2 months ago. I'm sure **************** is just looking out for my best interest, but it seems to me that if my factory warrant is good for almost 5 more years, then I probably don't need to purchase another service contract at this time. There was also some question about my eligibility, and that this might be the ONLY time the... read more
All signs point to SCAM. Of course they want you to believe that they represent a legit car company (ours is ******* But there is no real evidence that they do. If someone does not identify themselves (or their company) its a scam. Here's a hint, if this was from the manufacturer they would know your VIN. By all means do not call!
My wife received a letter today from this company. The letter had a sense of urgency that we needed to reactivate a warranty and a brand new Tesla 2024. The letter is very predatory. It was obviously a scam from the beginning when I started to read it. I called the phone number listed on the letter. No one picked up the first time. I called again and someone picked up. He told me he did not work for Evercare direct. He gave me the name of another company. I told him off over the phone. I told him to stop sending the letters.... read more
Evercare Direct LLC has a 1.9 star rating with 141 reviews.
Evercare Direct LLC is closed now. It will open at 9:00 a.m.