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Ewing Buick GMC
- Car Dealers
- Plano, TX
About this business
Location details
6425 Dallas Pkwy, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I am rating a 2 star since I am still waiting on my car to be fixed from February 19,2025. I don't know if I will buy a Buick again since this part is taking so long to get in. I wish the service guy I will leave name unknown knew a time frame the part would be in. I will still be having my car serviced at Ewing Buick GMC since the part is on back order.
I did not have service performed from them on 1/26
Didn't appreciate lack of urgency and willing to work with on efficiently getting in and out of financing !!! The guy is very unfriendly and too arrogant!! Bruce our sales guy was transparent and honest and very respectful of our time
Not a good experience with the service person!
Service advisor is excellent! Kept me informed. Truck had grease on the mat and arm rest. oil life not reset no DEF
The recall service was quick and completed on time however, my only issue was that I've specifically informed my service advisor Alex Gaden that my 2024 Yukon AT4 has just been derailed so I didn't want it to be car washed. Alex Gaden noted my request in his iPad. To my surprise, when I picked it up, the service department still performed the car wash and meshed up the detail work done leaving water marks all over. I had to bring it back to the detail shop to get it detailed again which cost me additional expense. I am disap... read more
The poor rating isn't for the service at this time because the sales representative who assisted me did great to squeeze me in the day before my family was to take our vehicle on a road trip for Thanksgiving holiday. The poor rating is due to having to bring my car back for an oil leak a week after having my oil changed. The leak was due to the gasket not being sealed correctly. I was without a vehicle for 5 hours on a day I had several errands to run prior our trip. I expect better.
The invoice said that Ewing was going to wash and detail car and they did not. Also didn't address the main issue I brought car in for
A disaster, took way too long to fix a fender bender! Poor communication with the insurance company that was handling the payment.
Frequently asked questions about Ewing Buick GMC
How is Ewing Buick GMC rated?
Ewing Buick GMC has a 4.7 star rating with 12,009 reviews.
When is Ewing Buick GMC open?
Ewing Buick GMC is open now. It will close at 8:00 p.m.