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Extended Stay America - Appleton - Fox Cities
- Hotels
- Appleton, WI
About this business
Location details
4141 Boardwalk Ct., Appleton, WI, 54915, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horribly Inconvenient Hotel Wouldn't stay here again. There are numerous options that I would imagine would be better. Cons: - Has a kitchen with nothing in it - no pots, no pans, no utensils, (was told to call if I wanted some) - NO! I want it in my room when I arrive. - No ice available. Was told there are ice trays in the refrigerator. Okay, thanks! I'll wait 12 hours for some ice...I want ice, now. - Big clump of hair behind the door...long hair...definitely not mine. - They renovated and there is no place to plug in and... read more
Cheap but not comfortable Very noisy from nearby freeway traffic and other guests.3
No ice, hotel was under construction, and the staff did not seem competent. We didn't have a coffee pot in our room either.
Horrible bed The room was clean and kitchenette was convenient, but the bed was the worst. My back, neck and hip is still sore from the first nights sleep there. I actually bought an air mattress and slept on it the second night, which was a drastic improvement.
Stayed for a Packer Game The room was not at all what I expected. The room was sparse and small. So small that the chair crammed in the corner was wedged in between one of the beds and the wall. The beds (which I thought would be queens) were actually full-size and they were very uncomfortable. I woke up several times throughout the night with pain in my hips and shoulders, needing to roll over & change position. The sheets and blanket on the bed were also not very nice or comfortable. Also, parking was a nightmare. When we ... read more
Business response:
Thank you for the feedback about your stay at our hotel. The situation you described is unacceptable, and I sincerely apologize for your experience. In response to your feedback, I am using this to coach our staff to help ensure that your experience is not repeated. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Bare Bones Hotel No ice machines and no indoor pool / hot tub. Comp. breakfast is granola bars, muffins, and coffee. Bed was OK. Direct TV was shaky at best. Did have full size refrigerator, microwave oven, and electric stove. $1M in needed renovations starting 1/2016. Not sure what they include, but I have stayed at much nicer facilities within a mile radius of this hotel.
Business response:
Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to meet your expectations. In response to your feedback, I will work with our front desk staff to ensure we are clearly communicating our amenities during guest arrivals. I really appreciate you bringing everything to our attention. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Our room keys did not work right after check in, the front desk claimed she forgot to program them because they were so busy when we checked in. I was the only person in the lobby. Then our keys did not work on day 2 as they were only programmed for one day. The heater in one room was not making heat the first night and wouldn't cool off the second night. The sheets were clean and it was quiet. We will definitely stay somewhere else next time.
Nothing good to say This hotel was horrible. I have worked in many hotels and the staff here was horrible. Every time of walk in the door they were to busy on the computer or listening to their music on there phones. When I'd ask a question it was so hard to get a respectful answer. They suck us next to a bunch of noisy people and could not accomidate is having a quiet room when they knew I had an infant with me.
Business response:
Thank you for your recent review of your stay. The situation you described regarding the associate is truly regrettable. As this hotel’s manager, I can assure you that I have addressed the issue to ensure your experience is not repeated. We hope to have the opportunity to see you again soon.
The hotel was not in very good condition The hotel had no room ementities what so ever . The rate was double due to the air show. The bathroom had a bad smell. Overall not good
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize that our hotel did not meet your expectations. As this hotel’s manager, I can assure you that I have reviewed our room inspection procedures with our staff and will be making sure we are clearly communicating our amenities during guest arrivals. Your feedback is very important to us, so thank you for sharing. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Frequently asked questions about Extended Stay America - Appleton - Fox Cities
How is Extended Stay America - Appleton - Fox Cities rated?
Extended Stay America - Appleton - Fox Cities has a 3.6 star rating with 1,361 reviews.
When is Extended Stay America - Appleton - Fox Cities open?
Extended Stay America - Appleton - Fox Cities is open now. It will close tomorrow at 12:00 a.m.